Resolved -
We have identified the root cause and deployed a workaround. We plan to release a fix next week.
Mar 23, 00:57 EDT
Update -
The failover is complete. We are continuing to monitor for any issues.
Mar 20, 22:23 EDT
Update -
We are performing an infrastructure failover as part of our monitoring and investigation. We anticipate minimal to no impact on services. Further updates will be provided as soon as more information becomes available.
Mar 20, 22:15 EDT
Monitoring -
The portal is back up. We are investigating the issue to determine the root cause and will continue to monitor it closely.
Mar 20, 00:33 EDT
Update -
As we continue to troubleshoot the issue, we are temporarily removing the access to Catchpoint portal.
The tests, alerts and API will be working as expected.
Mar 19, 23:03 EDT
Update -
We are continuing to investigate the slowness issue with some of the legacy/symphony pages of the Catchpoint portal.
Mar 19, 22:21 EDT
Investigating -
We are investigating a slowness issue with some of the pages in Catchpoint's legacy UI right now.
We recommend switching to Symphony UI to work around the issue. We’ll post more updates here as they become available.
Mar 19, 21:09 EDT