Catchpoint Systems
Affogato Agent Rollout
Update - Agent has been deployed to all APAC nodes.
Sep 7, 05:50 EDT
Update - Agent has been deployed to all European nodes.
Aug 16, 20:39 EDT
Update - Agent has been deployed to all nodes in the Americas.
Aug 15, 17:56 EDT
Update - Agent has been deployed to all United States nodes.
Aug 7, 14:55 EDT
Update - Agent has been deployed to all Seattle, Dallas and Philadelphia nodes.
Aug 7, 13:13 EDT
Update - Agent has been deployed to Philadelphia - Comcast and Dallas - Cogent nodes.
Aug 3, 12:53 EDT
In progress - Agent has been deployed to Seattle - VZN node.
Aug 2, 13:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Backbone node Amman, JO - JTC unplanned maintenance
Investigating - Catchpoint Backbone node Amman, JO - JTC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Aug 26, 22:44 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal   Operational
Instant Test   Operational
Real User   ? Operational
Alerting   Operational
Data Pull API   Operational
Data Push API   Operational
Alerting API   Operational
Nodes - North America   Operational
Nodes - South America   Operational
Nodes - Europe   Operational
Nodes - Africa & Middle East   Operational
Nodes - APAC   Operational
Application Data   ? Operational
Catchpoint Help Center   Operational
Individual Node Maintenance   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018
Backbone node Delhi, IN - Reliance unplanned maintenance
Resolved - The issue at Reliance ISP end has been resolved and the node is back online with tests passing.
Sep 21, 06:37 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 21, 03:28 EDT
Sep 20, 2018
Backbone node Sao Paulo, BR - Level 3 maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 15:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 20, 14:49 EDT
Update - Node Maintenance has concluded. Node is now Operational.
Sep 20, 14:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:00 EDT
Scheduled - Catchpoint Backbone node Sao Paulo, BR - Level 3 will not run tests due to a scheduled network maintenance at ISP end.
Sep 18, 01:09 EDT
Renamed nodes based on current ISPs
Completed - The scheduled maintenance has been completed.
Sep 20, 07:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 07:15 EDT
Scheduled - We are renaming following nodes to match it appropriately with current ISP status. The change is mostly to do with ISP acquisitions in some regions or ASN updates, and this wont impact routing.

- Frankfurt, DE - Vodafone To Frankfurt, DE - Netrouting
- Moscow, RU - Akado To Moscow, RU - OJSC Comcor
Sep 20, 07:08 EDT
Sep 19, 2018
Renamed nodes based on ISP changes
Completed - The scheduled maintenance has been completed.
Sep 19, 11:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 EDT
Scheduled - We are renaming and updated ASN details for following nodes to match it appropriately with current ISP status. The change is mostly to do with ISP acquisitions in some regions or ASN updates, and this wont impact routing.

- Abuja, NG – IS To Abuja, NG - Layer3
- Algiers, DZ – ALGTEL To Algiers, DZ - Sarl Icosnet
- Dar es Salaam, TZ – Simbanet To Dar es Salaam, TZ - Aptus
Sep 19, 10:24 EDT
Sep 18, 2018
Backbone node Milan, IT - Telecom Italia unplanned maintenance
Resolved - This incident has been resolved.
Sep 18, 09:45 EDT
Investigating - Catchpoint Backbone node Milan, IT - Telecom Italia have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 17, 23:11 EDT
Backbone node London, UK - NTT - IPV6 unplanned maintenance
Resolved - This incident has been resolved.
Sep 18, 04:52 EDT
Investigating - Catchpoint Backbone node London, UK - NTT - IPV6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 17, 23:11 EDT
Sep 16, 2018
Backbone node Shenzhen, CN - Unicom maintenance
Resolved - This incident has been resolved.
Sep 16, 23:49 EDT
Identified - Catchpoint Backbone node Shenzhen, CN - Unicom will not run tests due to a routing issue identified on the node. We are working with ISP to fix this as soon as possible.
Aug 10, 01:17 EDT
Sep 15, 2018

No incidents reported.

Sep 14, 2018
Backbone node Frankfurt, DE - Vodafone unplanned maintenance
Resolved - This incident has been resolved.
Sep 14, 03:39 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 02:38 EDT
Update - We are continuing to investigate this issue.
Sep 12, 03:59 EDT
Investigating - Catchpoint Backbone node Frankfurt, DE - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 12, 02:02 EDT
Sep 13, 2018
Backbone node Nairobi, KE - Liquid unplanned maintenance
Resolved - Nairobi, KE - Liquid node is back online and running tests.
Sep 13, 01:20 EDT
Investigating - Catchpoint Backbone node Nairobi, KE - Liquid have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 12, 02:02 EDT
Sep 12, 2018
Backbone node Ekaterinburg, RU - Rostelecom unplanned maintenance
Resolved - This incident has been resolved.
Sep 12, 05:07 EDT
Investigating - Catchpoint Backbone node Ekaterinburg, RU - Rostelecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 12, 02:01 EDT
LastMile Moscow - Nodes Decommission
Completed - The scheduled maintenance has been completed.
Sep 12, 00:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - Occasionally Catchpoint Systems will shut down a node in a region. This decision is made only when the availability of the service has significantly degraded and the provider cannot offer a stable solution.

As of 12-Sep, the below LastMile nodes in Moscow will be shut down. Please use this opportunity to retarget tests from this node to any of our other nodes based in Moscow. For a full list please see our NodeMap.

LM - Moscow, RU - WestCall
LM - Moscow, RU - VoxNet
LM - Moscow, RU - Megafon
LM - Moscow, RU - M9Com
Sep 11, 23:47 EDT
Sep 11, 2018
Backbone node London - EE 4G unplanned maintenance
Resolved - London - EE 4G is back online and running tests.
Sep 11, 09:31 EDT
Investigating - Catchpoint Backbone node London - EE 4Ghave been paused due to an unplanned maintenance and will not run tests. We will update the status as soon as there is additional information available.
Aug 30, 01:03 EDT
Backbone node London, UK - BT unplanned maintenance
Resolved - This incident has been resolved.
Sep 11, 03:19 EDT
Identified - Catchpoint Backbone node London, UK - BT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 11, 00:59 EDT
Sep 10, 2018
Backbone node Jakarta, ID - CBN unplanned maintenance
Resolved - This incident has been resolved.
Sep 10, 04:35 EDT
Investigating - Catchpoint Backbone node Jakarta, ID - CBN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 8, 09:36 EDT
Sep 9, 2018

No incidents reported.

Sep 8, 2018
Backbone node London, UK - BT unplanned maintenance
Resolved - This incident has been resolved.
Sep 8, 06:30 EDT
Investigating - Catchpoint Backbone node London, UK - BT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 8, 03:36 EDT
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