Catchpoint Systems
Backbone node Jakarta, ID - PT Telekom maintenance
Investigating - Catchpoint Backbone node Jakarta, ID - PT Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 20, 01:07 EDT
Last Mile - Node Decommission
Identified - Occasionally Catchpoint Systems will shut down a node in a region. This decision is made only when the availability of the service has significantly degraded and the provider cannot offer a stable solution.

As of 22nd-Oct-2018, the LastMile nodes in below locations will be shut down. Please use this opportunity to re-target tests from these nodes to any of our other nodes based in same locations. For a full list please see our NodeMap.

LM nodes slated for decommission:
- LM - Edgeconnex - Minneapolis, MN - Xfinity
- LM - Hong Kong, HK - Broadband
- Seattle - VZN 4G
Oct 18, 09:44 EDT
Backbone node Amman, JO - JTC unplanned maintenance
Identified - The issue at data center requires a hardware replacement which will take about 2 weeks. We will update once the replacement is completed and the node is functional.
Oct 18, 02:48 EDT
Investigating - Catchpoint Backbone node Amman, JO - JTC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Aug 26, 22:44 EDT
Doppio Agent Rollout
Update - Agent has been deployed to all Backbone nodes in the North and South Americas.
Oct 18, 14:26 EDT
Update - Agent has been deployed to all New York and Los Angeles Backbone nodes.
Oct 11, 12:18 EDT
Update - Agent has been pushed to all Seattle, Dallas and Philadelphia Backbone nodes.
Oct 8, 14:36 EDT
Update - Agent has been pushed to Philadelphia - Comcast and Dallas - Cogent nodes.
Oct 4, 11:08 EDT
In progress - Agent has been deployed to Seattle - VZN node.
Oct 3, 18:02 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal   Operational
Instant Test   Operational
Real User   ? Operational
Alerting   Operational
Data Pull API   Operational
Data Push API   Operational
Alerting API   Operational
Nodes - North America   Operational
Nodes - South America   Operational
Nodes - Europe   Operational
Nodes - Africa & Middle East   Operational
Nodes - APAC   Operational
Application Data   ? Operational
Catchpoint Help Center   Operational
Individual Node Maintenance   Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018
Backbone node: "Jakarta, ID - PT Telekom" paused due to provider maintenance
Resolved - This incident has been resolved.
Oct 20, 00:54 EDT
Investigating - We are currently investigating this issue.
Oct 19, 09:22 EDT
Oct 18, 2018
Backbone node Luoyang, CN - China Unicom unplanned maintenance
Resolved - This incident has been resolved.
Oct 18, 11:24 EDT
Identified - Catchpoint Backbone node Luoyang, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 18, 10:33 EDT
Oct 17, 2018
Backbone node New York - Cogent unplanned maintenance
Resolved - This incident has been resolved.
Oct 17, 02:26 EDT
Investigating - Catchpoint Backbone node New York - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 17, 02:24 EDT
Oct 16, 2018
Rename Node and update ASN
Completed - The scheduled maintenance has been completed.
Oct 16, 08:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:01 EDT
Scheduled - We are renaming and updating ASN/ISP details for following nodes to match it appropriately with current ISP status. The change is mostly to do with ISP acquisitions in some regions or change in ISP.

- Lisbon, PT - PT Empresas To Lisbon, PT - Servicos De Comunicacoes
Oct 16, 07:52 EDT
New York Wireless Node - Degraded Performance due to ISP Conflict
Completed - The scheduled maintenance has been completed.
Oct 16, 03:21 EDT
Update - Node has been corrected and it's now operational.
Oct 8, 09:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 17:15 EDT
Scheduled - The following device has been taken offline to troubleshoot an ongoing issue with the current ISP. During this time, the following Node will not run any scheduled Tests

Node - New York - AT&T 3G

We apologize for any inconvenience.

Additional updates will be provided as they become available.
Oct 4, 17:11 EDT
LastMile Node LM - Jeddah, SA - M1 unplanned maintenance
Resolved - This incident has been resolved.
Oct 16, 03:18 EDT
Identified - Catchpoint LastMile node LM - Jeddah, SA - M1 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 24, 06:29 EDT
Backbone node Beijing, CN - China Mobile maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:30 EDT
Scheduled - Catchpoint Backbone nodes Beijing, CN - China Mobile will not run tests due to a scheduled network maintenance.
Oct 16, 02:22 EDT
Oct 15, 2018
Backbone node Dushanbe, TJ - Tacom unplanned maintenance
Resolved - This incident has been resolved.
Oct 15, 08:43 EDT
Investigating - Catchpoint Backbone node Dushanbe, TJ - Tacom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 15, 05:09 EDT
Backbone node Lyon, FR - SFR maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:00 EDT
Scheduled - Catchpoint Backbone nodes Lyon, FR - SFR will not run tests due to a scheduled maintenance at provider end for upgrading hardware.
Oct 15, 03:10 EDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
LastMile node LM - Salt Lake City, UT - XMission unplanned maintenance
Resolved - This incident has been resolved.
Oct 12, 09:31 EDT
Investigating - Catchpoint LastMile node LM - Salt Lake City, UT - XMission have been paused due to an unplanned maintenance at host end and will not run tests. We will update the status as soon as there is additional information available.
Oct 4, 09:51 EDT
Oct 11, 2018
New Nodes Release in Tampa, FL
Completed - The scheduled maintenance has been completed.
Oct 11, 15:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:45 EDT
Scheduled - Catchpoint have deployed a new last mile node in the following location.

- LM - Tampa, FL - Frontier
Oct 11, 14:36 EDT
Backbone node Minneapolis - Zayo maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 13:00 EDT
Scheduled - Backbone node "Minneapolis Zayo" will be paused for up to 30 minutes due to provider maintenance.
Oct 11, 12:11 EDT
Backbone node Manila, Philippines - Multihomed unplanned maintenance
Resolved - This incident has been resolved.
Oct 11, 10:28 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 09:16 EDT
Investigating - Catchpoint Backbone node Manila, Philippines - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 11, 09:16 EDT
Oct 10, 2018
Rename node and update ASN/ISP
Completed - The scheduled maintenance has been completed.
Oct 10, 03:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:30 EDT
Scheduled - We are renaming and updating ASN/ISP details for following nodes to match it appropriately with current ISP status. The change is mostly to do with ISP acquisitions in some regions or change in ISP.

- Zagreb, HR - Optima Telekom To Zagreb, HR -Sedmi odjel
Oct 10, 03:19 EDT
Oct 9, 2018

No incidents reported.

Oct 8, 2018
Last Mile nodes in Los Angeles unplanned maintenance
Resolved - This incident has been resolved.
Oct 8, 23:32 EDT
Investigating - Catchpoint Last mile nodes in Los Angeles have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

LM - Adblock ON
LM - Adblock OFF
LM - Los Angeles, CA - SP WIFI
LM - Santa Monica, CA - Spectrum
Oct 3, 10:35 EDT
Backbone node Osaka, JP - Azure Cloud ISP unplanned maintenance
Resolved - This incident has been resolved.
Oct 8, 02:33 EDT
Update - We are continuing to investigate this issue.
Oct 7, 22:38 EDT
Investigating - Catchpoint Backbone node Osaka, JP - Azure Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 7, 22:38 EDT
Oct 7, 2018
Backbone node Quito,EC - New Access S.A. ISP unplanned maintenance
Resolved - This incident has been resolved.
Oct 7, 05:08 EDT
Investigating - Catchpoint Backbone node Quito,EC - New Access S.A. have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 4, 06:32 EDT
Oct 6, 2018

No incidents reported.

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