Catchpoint Systems
Backbone nodes Beijing, CN - China Mobile maintenance
Investigating - Catchpoint Backbone nodes Beijing, CN - China Mobile will not run tests due to a scheduled network maintenance.
Aug 17, 12:32 EDT
Affogato Agent Rollout
Update - Agent has been deployed to all European nodes.
Aug 16, 20:39 EDT
Update - Agent has been deployed to all nodes in the Americas.
Aug 15, 17:56 EDT
Update - Agent has been deployed to all United States nodes.
Aug 7, 14:55 EDT
Update - Agent has been deployed to all Seattle, Dallas and Philadelphia nodes.
Aug 7, 13:13 EDT
Update - Agent has been deployed to Philadelphia - Comcast and Dallas - Cogent nodes.
Aug 3, 12:53 EDT
In progress - Agent has been deployed to Seattle - VZN node.
Aug 2, 13:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Backbone node Shenzhen, CN - Unicom maintenance
Identified - Catchpoint Backbone node Shenzhen, CN - Unicom will not run tests due to a routing issue identified on the node. We are working with ISP to fix this as soon as possible.
Aug 10, 01:17 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Catchpoint Portal   Operational
Instant Test   Operational
Glimpse   ? Operational
Alerting   Operational
Data Pull API   Operational
Data Push API   Operational
Alerting API   Operational
Nodes - North America   Operational
Nodes - South America   Operational
Nodes - Europe   Operational
Nodes - Africa & Middle East   Operational
Nodes - APAC   Operational
Application Data   ? Operational
Catchpoint Help Center   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2018

No incidents reported today.

Aug 21, 2018

No incidents reported.

Aug 20, 2018
Backbone node Hyderabad, IN-Airtel ISP maintenance
Resolved - Hyderabad, IN-Airtel node is back online and tests are running fine.
Aug 20, 09:13 EDT
Investigating - Catchpoint Backbone node Hyderabad, IN-Airtel will not run tests due to a network maintenance.
Aug 20, 07:16 EDT
Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018
Wireless node London - EE 4G Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 EDT
Scheduled - Catchpoint Wireless Node London - EE 4G will not run tests due to a scheduled network maintenance.
Aug 14, 10:57 EDT
Backbone node Yerevan, AM - ADC ISP maintenance
Resolved - This incident has been resolved.
Aug 17, 01:54 EDT
Investigating - Catchpoint Backbone node Yerevan, AM - ADC will not run tests due to a scheduled network maintenance.
Aug 17, 00:55 EDT
Aug 16, 2018
Interrupted Testing from some European Backbone Nodes
Resolved - We have resolved the issue with all the European Backbone nodes that were impacted by the issue. All these nodes are now on the latest node version.  

As mentioned earlier the root cause was a Microsoft patch from July for Windows OS, which impacted the installation of services on Windows. Before deploying the agent in other locations IT Ops plans to make further tests with the Windows Patches. Once we determine that we have the correct patches from Microsoft that eliminate this installation issue, we will continue the node roll-out.
Aug 16, 20:38 EDT
Update - There are less than 10 nodes remaining we are working on the fix for. We are monitoring further and will be providing the next update within the next 30 minutes.
Aug 16, 19:54 EDT
Identified - We have identified the issue to be due to a Windows patch that was impacting restart of services. We are implementing a fix now.
Aug 16, 17:32 EDT
Investigating - We are investigating interrupted testing from some European Backbone nodes since 4:39 PM ET.
We will update as information becomes available. We apologize for any inconvenience.
Aug 16, 16:54 EDT
Backbone nodes Ahmedabad, IN-Reliance maintenance
Resolved - This incident has been resolved.
Aug 16, 11:07 EDT
Investigating - Catchpoint Backbone nodes Ahmedabad, IN-Reliance will not run tests due to a scheduled network maintenance.
Aug 16, 07:42 EDT
Backbone node Abuja, NG - IS ISP maintenance
Resolved - This incident has been resolved.
Aug 16, 06:05 EDT
Investigating - Catchpoint Backbone node Abuja, NG - IS will not run tests due to a scheduled network maintenance.
Aug 15, 22:15 EDT
Aug 15, 2018
Provider Maintenance on Node: Santiago, CL - CTC
Completed - The scheduled maintenance has been completed.
Aug 15, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 13, 14:27 EDT
Aug 14, 2018
Backbone nodes Kampala, UG - RTL maintenance
Resolved - This incident has been resolved.
Aug 14, 05:07 EDT
Investigating - Catchpoint Backbone nodes Kampala, UG - RTL will not run tests due to a scheduled network maintenance.
Aug 10, 07:00 EDT
Backbone node Ulan Bator, MN - Mobicom ISP maintenance
Resolved - This incident has been resolved.
Aug 14, 01:29 EDT
Investigating - Catchpoint Backbone node Ulan Bator, MN - Mobicom will not run tests due to a scheduled network maintenance.
Aug 13, 22:00 EDT
Aug 13, 2018
Backbone node in Seattle (Level3, NTT, Telia and Verizon) paused for critical maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 14:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 10, 13:13 EDT
Backbone node London, UK - BT ISP maintenance
Resolved - This incident has been resolved.
Aug 13, 04:32 EDT
Investigating - Catchpoint Backbone node London, UK - BT will not run tests due to a scheduled network maintenance.
Aug 9, 05:10 EDT
Backbone node Frankfurt, DE - Vodafone ISP maintenance
Resolved - This incident has been resolved.
Aug 13, 00:00 EDT
Investigating - Catchpoint Backbone node Frankfurt, DE - Vodafone will not run tests due to a network maintenance.
Aug 12, 23:03 EDT
Aug 12, 2018
Backbone node Porto Alegre, BR Giga ISP maintenance
Resolved - This incident has been resolved.
Aug 12, 23:50 EDT
Investigating - Catchpoint Backbone node Porto Alegre, BR Giga will not run tests due to a network maintenance.
Aug 12, 22:35 EDT
Aug 11, 2018

No incidents reported.

Aug 10, 2018
Backbone node Tirana, AL - AlbTelecom ISP maintenance
Resolved - This incident has been resolved.
Aug 10, 06:29 EDT
Investigating - Catchpoint Backbone node Tirana, AL - AlbTelecom will not run tests due to a scheduled network maintenance.
Aug 10, 01:09 EDT
Aug 9, 2018
Backbone node Shenzhen, CN - Unicom maintenance
Resolved - This incident has been resolved.
Aug 9, 12:27 EDT
Identified - Catchpoint Backbone node Shenzhen, CN - Unicom will not run tests due to a scheduled network maintenance.
Aug 8, 12:16 EDT
Backbone node Sofia, BG - Neterra ISP maintenance
Resolved - This incident has been resolved.
Aug 9, 09:21 EDT
Investigating - Catchpoint Backbone node Sofia, BG - Neterra will not run tests due to a scheduled network maintenance.
Aug 8, 04:55 EDT
Backbone nodes Bangalore, IN - Tata maintenance
Resolved - This incident has been resolved.
Aug 9, 07:59 EDT
Investigating - Catchpoint Backbone nodes Bangalore, IN - Tata will not run tests due to a scheduled network maintenance.
Aug 9, 07:20 EDT
Backbone node Tokyo, JP - KDDI - IPV6 ISP maintenance
Resolved - This incident has been resolved.
Aug 9, 03:17 EDT
Investigating - Catchpoint Backbone node Tokyo, JP - KDDI - IPV6 will not run tests due to a scheduled network maintenance.
Aug 5, 22:35 EDT
Backbone node Jakarta, ID - CBN ISP maintenance
Resolved - This incident has been resolved.
Aug 9, 01:52 EDT
Investigating - Catchpoint Backbone node Jakarta, ID - CBN will not run tests due to a scheduled network maintenance.
Aug 8, 04:53 EDT
Backbone nodes Madrid, ES - Telefonica maintenance
Resolved - This incident has been resolved.
Aug 9, 01:51 EDT
Investigating - Catchpoint Backbone nodes Madrid, ES - Telefonica will not run tests due to a scheduled network maintenance.
Aug 8, 12:06 EDT
Aug 8, 2018
Backbone node Delhi, IN - Reliance ISP maintenance
Resolved - This incident has been resolved.
Aug 8, 06:46 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance will not run tests due to a scheduled network maintenance.
Aug 8, 04:18 EDT
Backbone nodes Chennai,IN-Reliance maintenance
Resolved - This incident has been resolved.
Aug 8, 04:17 EDT
Investigating - Catchpoint Backbone nodes Chennai,IN-Reliance will not run tests due to a scheduled network maintenance.
Aug 7, 07:19 EDT
Node Singapore, SG - PCCW - node is transitioning to China Mobile
Completed - The scheduled maintenance has been completed.
Aug 8, 03:26 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 30, 16:50 EDT
Node "Lome, Togo Telecom" is being decommissioned
Completed - The scheduled maintenance has been completed.
Aug 8, 03:26 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 26, 14:42 EDT
Vancouver, CA - Level3 is transitioning to Multihomed
Resolved - Vancouver, CA - Level3 is transitioned to Multihomed as of 8th-August
Aug 8, 02:47 EDT
Investigating - Vancouver, CA - Level3 will be transitioning to Multihomed as of 8th-August
Aug 8, 02:46 EDT
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