Catchpoint Systems
Identified - The issue has been identified as hardware failure from datacenter end and fix will be implemented soon.
Nov 16, 08:46 EST
Investigating - Catchpoint Backbone node Sydney, AU - Century Link have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 14, 22:31 EST
Identified - Catchpoint Backbone nodes Algiers, DZ - Sarl Icosnet will not run tests due to a scheduled network maintenance.
Nov 8, 01:30 EST
Investigating - Catchpoint Backbone node Sao Paulo, BR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 4, 21:13 EST
Investigating - Catchpoint Backbone node Sao Paulo, BR - Claro S.A. have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 2, 07:54 EDT
Identified - The issue at data center requires a hardware replacement which will take about 2 weeks. We will update once the replacement is completed and the node is functional.
Oct 18, 02:48 EDT
Investigating - Catchpoint Backbone node Amman, JO - JTC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Aug 26, 22:44 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal   Operational
Instant Test   Operational
Real User   ? Operational
Alerting   Operational
Data Pull API   Operational
Data Push API   Operational
Alerting API   Operational
Nodes - North America   Operational
Nodes - South America   Operational
Nodes - Europe   Operational
Nodes - Africa & Middle East   Operational
Nodes - APAC   Operational
Application Data   ? Operational
Catchpoint Help Center   Operational
Individual Node Maintenance   Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018
Completed - The scheduled maintenance has been completed.
Nov 16, 02:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:46 EST
Scheduled - Impacted Nodes:
New York - AT&T 3G
New York - AT&T 4G
New York - Sprint 4G
New York - Tmobile 4G
New York - VZN 3G
New York - VZN 4G
Nov 15, 17:23 EST
Nov 15, 2018
Resolved - This incident has been resolved.
Nov 15, 22:11 EST
Investigating - Catchpoint Backbone nodes Beijing, CN - China Telecom will not run tests due to a scheduled network maintenance.
Nov 15, 04:38 EST
Resolved - This incident has been resolved.
Nov 15, 03:59 EST
Update - We are continuing to investigate this issue.
Nov 15, 03:58 EST
Investigating - Catchpoint Backbone node Jakarta, ID - CBN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 14, 10:03 EST
Nov 13, 2018
Resolved - This incident has been resolved.
Nov 13, 06:16 EST
Investigating - Catchpoint Backbone node Washington DC - Comcast have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 13, 02:01 EST
Nov 12, 2018
Resolved - This incident has been resolved.
Nov 12, 21:37 EST
Investigating - Catchpoint Backbone node Nairobi, KE - Liquid have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 11, 03:52 EST
Completed - The scheduled maintenance has been completed.
Nov 12, 03:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 03:01 EST
Scheduled - Catchpoint have deployed new nodes to the following locations.

- Melbourne, Australia (LM-Melbourne,AUS)
Nov 12, 02:56 EST
Nov 10, 2018
Resolved - This incident has been resolved.
Nov 10, 01:49 EST
Investigating - Catchpoint Backbone node Rio de Janeiro, BR - Data Corpore have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 9, 22:14 EST
Nov 8, 2018
Resolved - This incident has been resolved.
Nov 8, 21:12 EST
Investigating - Catchpoint Backbone node Sofia, BG - Neterra have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 8, 06:53 EST
Nov 7, 2018
Resolved - This incident has been resolved.
Nov 7, 22:53 EST
Update - The Catchpoint Nodes are now operational.
Nov 7, 16:41 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 05:20 EST
Investigating - Catchpoint Backbone node Philadelphia - Comcast IPv4 & IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 7, 05:20 EST
Completed - The scheduled maintenance has been completed.
Nov 7, 02:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 02:30 EST
Scheduled - Catchpoint have deployed new nodes to the following locations.

- Beijing, CN - China Mobile 4G
- Beijing, CN - China Telecom 4G
- Beijing, CN - China Unicom 4G
Nov 7, 02:15 EST
Resolved - This incident has been resolved.
Nov 7, 01:09 EST
Identified - Catchpoint Backbone node Algiers, DZ - Sarl Icosnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 6, 00:36 EST
Nov 5, 2018
Completed - The scheduled maintenance has been completed.
Nov 5, 01:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 5, 00:48 EST
Scheduled - Last mile node LM -San Francisco, CA - Comcast will be having scheduled maintenance and will be back in early December.
Nov 5, 00:45 EST