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Catchpoint Systems Services

All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Datacenter Maintenance - Saturday, October 18th from 11:00 to 14:00 ET Oct 18, 2025 11:00-14:00 EDT

Catchpoint will be performing datacenter maintenance on Saturday, October 18th from 11:00 to 14:00 ET.

There will be several short periods of delayed test data during the maintenance window.

Please contact us at support@catchpoint.com if you have any questions.

Posted on Oct 10, 2025 - 10:12 EDT

Datacenter Maintenance - Saturday, October 25th from 11:00 to 14:00 ET Oct 25, 2025 11:00-14:00 EDT

Catchpoint will be performing datacenter maintenance on Saturday, October 25th from 11:00 to 14:00 ET.

There will be several short periods of delayed test data during the maintenance window.

Please contact us at support@catchpoint.com if you have any questions.

Posted on Oct 11, 2025 - 14:36 EDT
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Completed - The scheduled maintenance has been completed.
Oct 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 12:00 EDT
Scheduled - Our next release, Halo, will roll out on Wednesday, Oct 15, at 12:00 PM ET.

The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:

- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.

- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.

During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.

Oct 8, 16:18 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Completed - The scheduled maintenance has been completed.
Oct 11, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 11:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Saturday, October 11th from 11:00 to 15:00 ET

There will be several short periods of delayed test data during the maintenance window.

Please contact us at support@catchpoint.com if you have any questions.

Sep 29, 10:12 EDT
Oct 10, 2025

No incidents reported.

Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 12:00 EDT
Scheduled - We are will be performing an emergency maintenance on our API services.
We don't expect any impact to the portal or API during this time.

We appreciate your patience and understanding while we work to restore full functionality as quickly as possible.

Oct 9, 10:44 EDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Completed - The scheduled maintenance has been completed.
Oct 6, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 15:30 EDT
Scheduled - We are will be performing an emergency maintenance on our infrastructure. We don't expect impact but during this time, some services may be temporarily unavailable or experience degraded performance.

We appreciate your patience and understanding while we work to restore full functionality as quickly as possible.

Oct 6, 15:20 EDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025
Completed - The scheduled maintenance has been completed.
Oct 4, 15:38 EDT
In progress - Our scheduled maintenance is nearing completion. Services should be fully restored!
Oct 4, 15:36 EDT
Scheduled - The extended maintenance that started at 03:06 EDT is nearing completion!
Oct 4, 15:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 4, 11:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 10:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Saturday, October 4th from 10:00 to 14:00 ET

There will be several short periods of delayed test data during the maintenance window.

Please contact us at support@catchpoint.com if you have any questions.

Sep 29, 10:12 EDT