The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 EDT
Scheduled -
Our next release, Eclipse, will roll out on Wednesday, March 26, at 12:00 PM ET.
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Mar 19, 14:01 EDT
Resolved -
This incident has been resolved.
Mar 25, 16:00 EDT
Identified -
The issue has been identified and we are working on implementing a fix.
Mar 25, 13:41 EDT
Update -
We are continuing to investigate this issue.
Mar 25, 11:30 EDT
Investigating -
We have observed an intermittent issue with Capture server results (including Filmstrip, Screenshot, Headers, and Response content) in the China region, causing this data to be unavailable.
We are closely monitoring the situation.
Mar 25, 10:14 EDT