Catchpoint Systems
Vinson Agent Rollout
Update - Agent has been deployed to all North & South America Backbone Nodes
Jun 14, 06:00 EDT
Update - Agent has been deployed to all Los Angeles Backbone nodes.
Jun 12, 17:49 EDT
Update - Agent has been deployed to all New York Backbone nodes.
Jun 12, 17:16 EDT
Update - Agent has been deployed to all Philadelphia, Dallas and Seattle Backbone nodes.
Jun 12, 16:45 EDT
Update - Agent has been deployed to Philadelphia - Comcast, Dallas - Cogent and Seattle - VZN Backbone nodes.
Jun 11, 11:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 11:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Last mile node LM - Singapore, SG - StarHub unplanned maintenance
Investigating - Catchpoint Last mile node LM - Singapore, SG - StarHub have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 27, 04:44 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2019
New Last Mile Node Release in Pune,India
Resolved - Catchpoint have deployed new last mile nodes to the following location.
LM - Pune, IN Packenet
Jun 20, 09:45 EDT
Jun 19, 2019
Wireless node with VZN unplanned maintenance
Resolved - This incident has been resolved.
Jun 19, 04:32 EDT
Investigating - Catchpoint wireless nodes with VZN ISP have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 17, 23:43 EDT
Jun 18, 2019
Backbone node Hong Kong, HK - PCCW unplanned maintenance
Resolved - This incident has been resolved.
Jun 18, 04:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 01:56 EDT
Investigating - Catchpoint Backbone node Hong Kong, HK - PCCW have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 12, 17:10 EDT
Jun 17, 2019
Backbone node Manila , PH - PLDT unplanned maintenance
Resolved - This incident has been resolved.
Jun 17, 16:41 EDT
Identified - Catchpoint Backbone node Manila , PH - PLDT have been paused due to fiber cut at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 17, 07:42 EDT
Backbone node Guadalajara, MX - Alestra ISP unplanned maintenance
Resolved - This incident has been resolved.
Jun 17, 00:30 EDT
Investigating - Catchpoint Backbone node Guadalajara, MX - Alestra have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 10, 22:25 EDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Backbone node Mumbai ,IN-Sify unplanned maintenance
Resolved - This incident has been resolved.
Jun 14, 14:15 EDT
Investigating - Catchpoint Backbone node Mumbai ,IN-Sify have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 14, 09:44 EDT
Backbone node Queretaro, MX - Axtel unplanned maintenance
Resolved - This incident has been resolved.
Jun 14, 14:13 EDT
Investigating - Catchpoint Backbone node Queretaro, MX - Axtel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 14, 09:41 EDT
Jun 13, 2019
Backbone node Jerusalem, IL - Interhost unplanned maintenance
Resolved - This incident has been resolved.
Jun 13, 02:28 EDT
Investigating - Catchpoint Backbone node Jerusalem, IL - Interhost have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 12, 20:24 EDT
Jun 12, 2019
Backbone node Mumbai ,IN-Sify unplanned maintenance
Resolved - This incident has been resolved.
Jun 12, 20:25 EDT
Investigating - Catchpoint Backbone node Mumbai ,IN-Sify have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 11, 10:42 EDT
Backbone node Delhi, IN - Reliance unplanned maintenance
Resolved - This incident has been resolved.
Jun 12, 17:36 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 12, 17:09 EDT
Backbone node Wulanchabu, CN - China Telecom unplanned maintenance
Resolved - This incident has been resolved.
Jun 12, 06:35 EDT
Investigating - Catchpoint Backbone node Wulanchabu, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 11, 10:44 EDT
Jun 11, 2019
Elbrus Agent Rollout
Completed - The scheduled maintenance has been completed.
Jun 11, 10:53 EDT
Update - The agent has been deployed to all China nodes
May 31, 05:39 EDT
Update - The agent has been deployed to all APAC nodes
May 30, 11:14 EDT
Update - The agent has been deployed to all Europe nodes
May 29, 00:34 EDT
Update - The agent has been deployed to all America Backbone nodes.
May 28, 18:12 EDT
Update - Agent has been deployed to all Seattle, Dallas and Philadelphia Backbone nodes.
Apr 25, 16:17 EDT
Update - Agent has been deployed to Dallas - Cogent and Philadelphia - Comcast Backbone nodes.
Apr 25, 10:14 EDT
Update - Agent has been deployed to Seattle - Verizon Backbone node.
Apr 24, 12:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 11:43 EDT
New Nodes Release Inner Mongolia
Completed - The scheduled maintenance has been completed.
Jun 11, 06:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:00 EDT
Scheduled - Catchpoint have deployed new nodes to the following locations.

- Hohhot, CN - China Mobile
- Hohhot, CN - China Telecom
- Hohhot, CN - China Unicom
- Wulanchabu, CN - China Telecom
- Wulanchabu, CN - China Unicom
Jun 11, 05:59 EDT
Jun 10, 2019
Backbone node Chennai, IN - Airtel unplanned maintenance
Resolved - This incident has been resolved.
Jun 10, 05:03 EDT
Investigating - Catchpoint Backbone node Chennai, IN - Airtel has been paused due to unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 7, 22:40 EDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019
Las Vegas Datacenter Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:00 EDT
Scheduled - Catchpoint will be performing some maintenance work in their data center on Saturday, June 8th from 3:00pm EDT to 4:00pm EDT. These changes to the infrastructure are the final phase of the work needed to provide support for additional nodes in Las Vegas. 
There is no outage expected with this change.
Catchpoint portal will be available during the maintenance window and the test-monitoring infrastructure will continue to run tests and collect data.
May 30, 14:31 EDT
Jun 7, 2019
U.S. East Coast infrastructure Provider Issue
Resolved - Due to a local provider issue, Catchpoint experienced outages in our East coast infrastructure from 1:35 AM EDT to 4:20 AM EDT on June 7. During this outage, our test nodes failed over to their backup infrastructure, and no scheduled test impact occurred. Instant tests from East Coast nodes were not available during these times, capture data was temporarily delayed. This incident is now resolved.
Jun 7, 05:07 EDT
Jun 6, 2019
Backbone node LM - Paris, FR - Bouygues DSL unplanned maintenance
Resolved - This incident has been resolved.
Jun 6, 03:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 07:21 EDT
Identified - Catchpoint Backbone node LM - Paris, FR - Bouygues DSL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jun 2, 02:35 EDT
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