All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Backend Servers List Update Aug 10, 2026 09:30-12:30 EDT

Catchpoint will be updating our backend infrastructure server list.

Please review server list using our REST API at: https://io.catchpoint.com/api/v4/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com

Posted on Aug 03, 2026 - 08:04 EDT

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 12:00 EDT
Scheduled - Our next release, Ganymede, will roll out on Wednesday, August 05, at 12:00 PM ET

The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:

- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.

- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.

Aug 5, 10:00 EDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.