The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Our next release, Penguin, will roll out on Wednesday, December 13, at 12:00 PM ET.
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications. - The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com. Posted on
Dec 07, 2023 - 12:14 EST
Resolved -
This incident has been resolved.
Dec 2, 08:40 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 30, 13:39 EST
Investigating -
We are investigating an issue with portal slowness impacting a small set of customers. We’ll post more updates here as they become available. If you’re experiencing any issue, please contact us at support@catchpoint.com
Nov 30, 12:35 EST