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Catchpoint Systems Services

All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Webpage Test Records Unavailable on Catchpoint Portal
Resolved - This incident has been resolved.
Jun 26, 16:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 14:20 EDT
Investigating - We are currently investigating an issue impacting the availability of Webpage Test records on the Catchpoint portal. As a result, some users may be unable to access these records at this time.
Jun 26, 14:02 EDT
Delay in Data for Real User and Endpoint Solutions
Resolved - This incident has been resolved.
Jun 26, 07:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 13:25 EDT
Investigating - We are currently investigating an issue impacting a subset of our Real User and Endpoint solutions. As a result, some users may experience delays in data visibility.
Jun 25, 12:35 EDT
Jun 25, 2025
Jun 24, 2025
Internet Sonar Interruption
Resolved - This incident has been resolved.
Jun 24, 13:13 EDT
Monitoring - We are currently monitoring the service to ensure it remains stable.
Jun 24, 03:05 EDT
Investigating - We have identified an issue where Internet Sonar had an issue from 6:03 AM and 6:30 AM UTC. Sonar should be available now and we are investigating the root cause and will provide further updates.

Please contact us at support@catchpoint.com if you have any questions.
Jun 24, 02:59 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Datacenter Maintenance - Saturday, June 21st from 11:00 to 14:00 ET
Completed - The scheduled maintenance has been completed.
Jun 21, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 11:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Saturday, June 21st from 11:00 to 14:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.
Jun 12, 12:53 EDT
Jun 20, 2025

No incidents reported.

Jun 19, 2025
Datacenter Maintenance - Thursday, June 19th from 16:00 to 17:00 ET
Completed - The scheduled maintenance has been completed.
Jun 19, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 16:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Thursday, June 19th from 16:00 to 17:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.
Jun 19, 15:51 EDT
Data gaps from a subset of nodes.
Resolved - This incident has been resolved.
Jun 19, 06:32 EDT
Update - We are continuing to monitor for any further issues.
Jun 19, 03:57 EDT
Update - We are continuing to monitor for any further issues.
Jun 19, 03:52 EDT
Monitoring - We have identified an issue with a subset of our backbone nodes which caused a data gap between 6:09 UTC to 6:49 UTC on June19th 2025.

Please find below the list of impacted nodes.

* Amsterdam, NL - TELIA
* Athens, GR - Cogent
* Atlanta, US - Level3 IPv6
* Atlanta, US - Zayo IPv6
* Auckland, NZ - Vocus
* Baghdad, IQ - EarthLink
* Batam, ID - PT Telekom IPv6
* Berlin, DE - Versatel IPv6
* Billings, US - Lumen IPv6
* Boston, US - VZN IPv6
* Brasilia, BR - EdgeUno
* Brasilia, BR - EdgeUno IPv6
* Bucharest, RO - RDS
* Chennai, IN - Vodafone IPv6
* Chicago, US - Level3 IPv6
* Chicago, US - Unitas IPv6
* Chicago, US - VZN IPv6
* Curitiba, BR - EdgeUno IPv6
* Dallas, US - NetActuate IPv6
* Dallas, US - Telia
* Frankfurt, DE - DTAG
* Frankfurt, DE - Verizon
* Kathmandu, NP - Data Hub
* La Paz, BO - EdgeUno
* La Paz, BO - EdgeUno IPv6
* Lima, PE - America Movil
* Marseille, FR - Orange
* Montevideo, UY - Claro IPv6
* Montreal, CA - IBM Cloud
* New York, US - Cogent IPv6
* New York, US - Equinix Metal IPV6
* New York, US - Unitas IPv6
* New York, US - Zayo IPv6
* Paris, FR - Equinix Metal
* Philadelphia, US - Crown Castle
* Philadelphia, US - Crown Castle IPv6
* Phoenix, US - Cox
* Phoenix, US - Lumen
* Portland, US - Lumen
* Porto Alegre, BR - EdgeUno
* Rio de Janeiro, BR - EdgeUno
* Rio de Janeiro, BR - EdgeUno IPv6
* San Francisco, US - Comcast
* San Juan, PR - EdgeUno IPv6
* Santiago, CL - Cirion IPv6
* Seoul, KR - LG
* Shenzhen, CN - Alicloud
* Tel Aviv, IL - Cellcom
* Toronto, CA - Equinix Metal IPV6
* Toronto, CA - IBM Cloud
* Toronto, CA - Lumen
* Toronto, CA - Lumen IPv6
* Toronto, CA - Rogers
* Washington DC, US - Equinix Metal IPV6
* Washington DC, US - Unitas
* Washington DC, US - Unitas Ipv6
* Washington DC, US - Zayo IPv6
Jun 19, 03:21 EDT
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Datacenter Maintenance - Tuesday, June 17th from 13:00 to 14:00 ET
Completed - The scheduled maintenance has been completed.
Jun 17, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Tuesday, June 17th from 13:00 to 14:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.
Jun 17, 10:16 EDT
Jun 16, 2025

No incidents reported.

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