Investigating - Catchpoint Last mile node LM - Singapore, SG - StarHub have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 21, 02:48 EDT
Identified - Catchpoint Backbone nodes London, UK - BT & London, UK - Virgin Media have been paused due to Network issue at provider end and will not run tests. We are working with provider and will update the status as soon as there is additional information available.
Apr 17, 09:05 EDT
The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Resolved -
Following node IP Addresses have been updated.
Chengdu-China Mobile 183.221.242.91 To 117.139.143.118
Chengdu-China Telecom 182.140.142.226 To 182.131.30.99
Chengdu-China Unicom 101.207.224.9 To 101.206.163.16
Chongqing-China Telecom 183.66.109.140 To 219.153.49.227
Chongqing-China Unicom 113.207.72.73 To 58.144.142.215
Hangzhou-China Mobile 111.1.37.2 To 112.17.39.140
Hangzhou-China Telecom 115.236.19.110 To 115.231.107.117
Hangzhou-China Unicom 123.157.154.13 To 124.160.121.37
Harbin-China Telecom 219.147.89.50 To 219.147.154.171
Jinan-China Mobile 120.221.133.107 To 120.221.96.197
Jinan-China Unicom 119.188.116.190 To 119.188.95.133
Shenyang-China Telecom 59.47.228.134 To 59.44.28.122
Shenyang-China Unicom 124.95.140.132 To 124.95.146.88
Tianjin-China Unicom "60.28.10.41 & 60.28.10.42" To 125.39.21.216
Wuhan-China Mobile 111.48.54.94 To 111.48.56.190
Wuhan-China Telecom 119.97.143.242 To 116.211.118.83
Xian - China Telecom 210.192.118.37 To 117.34.92.180
Xian - China Unicom 113.200.105.43
Apr 23, 00:30 EDT
Monitoring -
Following new nodes were released to production. Beijing-CERNET 121.194.10.138 Chongqing-China Mobile 183.230.82.42 Harbin-China Mobile 218.203.11.163 Harbin-China Unicom 1.190.149.140 Jinan-China Telecom 150.138.235.133 Luoyang-China Mobile 111.6.100.246 Ningbo-China Mobile 111.1.162.164 Quanzhou-China Unicom 36.250.247.13 Wuhan-China Unicom 211.91.145.124
Below two node IPs have been updates as below. Shanghai-CERNET 101.4.137.18 To 222.192.185.252 Tianjin-China Telecom "42.81.40.99, 42.81.40.100" To 42.81.86.85
Apr 22, 01:26 EDT
Identified -
We made the following node updates in China.
Impact: Don't worry, tests running on updated nodes won't be interrupted. We will re-target any tests to the new swapped nodes for you. Please note: you may see test metric changes for the swapped China nodes since their data centers respectively, are changing.
In addition, for customers using our Webhook API, you'll need to update any corresponding IP addresses in your network firewall(s) to match the new ones. For details on the old/new IP addresses for impacted nodes, please see the list below.
11 New nodes releasing on 22nd-April-2019
Beijing-CERNET 121.194.10.138 Chongqing-China Mobile 183.230.82.42 Harbin-China Mobile 218.203.11.163 Harbin-China Unicom 1.190.149.140 Jinan-China Telecom 150.138.235.133 Luoyang-China Mobile 111.6.100.246 Ningbo-China Mobile 111.1.162.164 Quanzhou-China Unicom 36.250.247.13 Shanghai-CERNET 222.192.185.252 Tianjin-China Telecom 42.81.86.85 Wuhan-China Unicom 211.91.145.124
Changing data centers and IP addresses of following nodes in China on 23rd-April-2019
Chengdu-China Mobile 183.221.242.91 To 117.139.143.118 Chengdu-China Telecom 182.140.142.226 To 182.131.30.99 Chengdu-China Unicom 101.207.224.9 To 101.206.163.16 Chongqing-China Telecom 183.66.109.140 To 219.153.49.227 Chongqing-China Unicom 113.207.72.73 To 58.144.142.215 Hangzhou-China Mobile 111.1.37.2 To 112.17.39.140 Hangzhou-China Telecom 115.236.19.110 To 115.231.107.117 Hangzhou-China Unicom 123.157.154.13 To 124.160.121.37 Harbin-China Telecom 219.147.89.50 To 219.147.154.171 Jinan-China Mobile 120.221.133.107 To 120.221.96.197 Jinan-China Unicom 119.188.116.190 To 119.188.95.133 Shenyang-China Telecom 59.47.228.134 To 59.44.28.122 Shenyang-China Unicom 124.95.140.132 To 124.95.146.88 Tianjin-China Unicom "60.28.10.41 & 60.28.10.42" To 125.39.21.216 Wuhan-China Mobile 111.48.54.94 To 111.48.56.190 Wuhan-China Telecom 119.97.143.242 To 116.211.118.83 Xian - China Telecom 210.192.118.37 To 117.34.92.180 Xian - China Unicom 113.200.105.43
Apr 19, 09:37 EDT
Resolved -
This incident has been resolved.
Apr 23, 00:29 EDT
Investigating -
Catchpoint Backbone node Yangzhou, CN - China Telecom & China Mobile have been paused due to unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 22, 18:10 EDT
Resolved -
This incident has been resolved.
Apr 23, 00:03 EDT
Investigating -
Catchpoint Backbone node Hangzhou, CN - China Mobile have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 3, 11:08 EDT
Resolved -
This incident has been resolved.
Apr 21, 23:18 EDT
Investigating -
Catchpoint Backbone node Lima, Peru - America Movil Peru have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 18, 06:03 EDT
Resolved -
This incident has been resolved.
Apr 19, 05:36 EDT
Investigating -
Catchpoint Backbone node Riyadh, SA - Saudi Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 18, 23:27 EDT
Resolved -
This incident has been resolved.
Apr 16, 23:59 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 00:16 EDT
Investigating -
Catchpoint Backbone node Beijing, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 15, 20:44 EDT
Resolved -
This incident has been resolved.
Apr 16, 00:17 EDT
Investigating -
Catchpoint Backbone node Tunis, TN - TN-BB have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 15, 17:11 EDT
Completed -
The scheduled maintenance has been completed.
Apr 15, 14:18 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:00 EDT
Scheduled -
The Elbrus release will roll out on Monday, April 15, 2019 at 10:00 AM EDT.
The Catchpoint portal (portal.catchpoint.com) will continue to be available throughout the rollout. During this time, you might encounter the following: • Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications. • The REST API will experience a short downtime of about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
Don’t worry— the test-monitoring infrastructure will continue to run tests and collect data during this time. During the release, support tickets may still be filed via via the Help Center or email to support@catchpoint.com.
Apr 8, 20:36 EDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 17:00 EDT
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 13, 16:59 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 EDT
Scheduled -
“Catchpoint will be performing some maintenance work in their data center on Saturday, April 13th from 3:00pm EST to 4:00pm EST. These changes to the infrastructure will provide support for additional nodes in Las Vegas. There is no outage expected with this change. Catchpoint portal will be available during the maintenance window and the test-monitoring infrastructure will continue to run tests and collect data.”
Apr 5, 12:20 EDT
Resolved -
This incident has been resolved.
Apr 12, 13:12 EDT
Investigating -
Catchpoint Backbone node Algiers, DZ - Sarl Icosnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 11, 22:25 EDT
Resolved -
This incident has been resolved.
Apr 12, 00:42 EDT
Investigating -
Catchpoint Backbone node Yangzhou, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 11, 23:38 EDT
Resolved -
This incident has been resolved.
Apr 11, 09:39 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 11, 07:10 EDT
Investigating -
Catchpoint Backbone node Samara, RU - Beeline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 10, 20:13 EDT
Resolved -
The node IP address for Amsterdam - Level3 has been changed as follows,
Amsterdam - Level3 IP changed from (213.19.193.139, 213.19.193.140) to (213.19.198.37, 213.19.198.38)
The incident has been resolved.
Apr 11, 07:08 EDT
Investigating -
Catchpoint Backbone node Amsterdam, NL - Level 3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 4, 21:01 EDT
Resolved -
This incident has been resolved.
Apr 10, 23:36 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 10, 12:38 EDT
Investigating -
Catchpoint Backbone node Caracas, VE - IFX Networks have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 10, 00:00 EDT
Resolved -
This incident has been resolved.
Apr 10, 03:06 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 10, 00:58 EDT
Investigating -
Catchpoint Backbone node Ningbo, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 10, 00:01 EDT
Resolved -
This incident has been resolved.
Apr 9, 21:49 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 9, 08:53 EDT
Investigating -
Catchpoint Backbone node Brasilia, BR - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 9, 02:44 EDT
Completed -
The scheduled maintenance has been completed.
Apr 9, 00:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:30 EDT
Scheduled -
The ISP on LastMile node "LM - Toronto, ON - Bell Canada Fiber" have been changed to Telus Communications. The node is updated and renamed to LM - Toronto, Telus Communications.
Apr 9, 00:20 EDT