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Catchpoint Systems Services
All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024
Resolved - We have resolved the issue with a subset of EMEA node.

Unfortunately, tests from the affected period might not show any test runs due to the incident. We sincerely apologise for the disruption.

Jun 19, 10:42 EDT
Monitoring - A fix was implemented and currently we are monitoring the applied fix.
Jun 19, 09:58 EDT
Identified - The issue has been identified and a fix has been implemented.
Jun 19, 09:11 EDT
Investigating - We are currently looking into a problem affecting some of our nodes in the EMEA region.

Some of your test might see some data gaps.

Rest assured our team is actively working on resolving the issue.

Jun 19, 09:00 EDT
Jun 18, 2024
Resolved - This incident has been resolved.
Jun 18, 19:12 EDT
Monitoring - A fix has been deployed and we are currently monitoring the deployed fix.
Jun 18, 17:25 EDT
Investigating - We are currently investigating an issue in our core datacenter preventing users from charting data or receiving alerts.
Jun 18, 17:09 EDT
Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Monday, June 17th from 20:00 to 22:00 EDT.

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Jun 13, 15:14 EDT
Completed - The scheduled maintenance has been completed.
Jun 17, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 EDT
Scheduled - Catchpoint will be performing a planned data center maintenance on Monday, June 17th from 08:00 to 18:00 EST.

No impact is expected, all Catchpoint services will be fully functional during this time.

For questions, please reach out to us at support@catchpoint.com
No components were marked as affected by this incident.

Jun 6, 13:14 EDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - On 13th June between 19:25 - 19:45 UTC a small subset of Capture data in the US-WEST region failed to upload.

You may see missing images, headers and response content for the some of your test ran during this timeframe.

Jun 13, 16:00 EDT
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 12:30 EDT
Scheduled - Over the next 2 weeks the following servers will be added to our backend infrastructure:
sat-az-capt-01.3gl.net
sfo-az-capt-01.3gl.net
ord-az-capt-01.3gl.net
ric-az-capt-01.3gl.net

Please add them to your whitelist.

Complete whitelist details can be accessed using our REST API at: https://io.catchpoint.com/api/v2/commandcontrol

For questions, please reach out to us at support@catchpoint.com

Jun 10, 12:09 EDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.