The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Completed -
The scheduled maintenance has been completed.
May 11, 18:10 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:02 EDT
Scheduled -
Our next release, Taurus, will roll out on Tuesday, May 11 at 10:00 AM ET.
You will be able to access the Catchpoint portal (portal.catchpoint.com) throughout the rollout, and your tests will continue to run and collect data as they normally do.
The following short interruptions might affect some clients:
Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications. The REST API will be unavailable for about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout. As always, you can report any issues to Catchpoint Support via the Help Center or by emailing support@catchpoint.com.
May 10, 10:42 EDT
Resolved -
This incident has been resolved.
May 6, 17:33 EDT
Monitoring -
We’re monitoring an UltraDNS (Neustar) outage in North America, some of your test results might be impacted by this outage, for more information please go to the Neustar status page below.
Completed -
The scheduled maintenance has been completed.
May 5, 23:12 EDT
Update -
During the scheduled core data center network maintenance, the Catchpoint Portal experienced an unforeseen connectivity issue from 22:28 EDT to 22:46 EDT, the issue is now fixed and we’re monitoring the situation.
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:01 EDT
Scheduled -
Catchpoint will be performing a network maintenance Wednesday, 2021 May 5th, from 21:00 EDT to 24:00 EDT at our core data in Las Vegas. We do not anticipate any client impact, all Catchpoint services will continue to function.
Please contact us at support@catchpoint.com if you have any questions.
Apr 28, 11:49 EDT