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Catchpoint Systems Services
All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Snow Leopard Release Notification Dec 11, 2024 12:00-16:00 EST
Our next release, Snow Leopard, will roll out on Wednesday, December 11, at 12:00 PM ET.

The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:

- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.

- The REST API will experience a short downtime of about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.

During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.

Posted on Dec 04, 2024 - 12:55 EST
Catchpoint will be performing datacenter maintenance on Thursday, December 12th from 12:05 to 13:00 ET.

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Posted on Dec 10, 2024 - 15:24 EST
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024
Completed - The scheduled maintenance has been completed.
Dec 9, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 12:00 EST
Scheduled - Catchpoint will be updating our backend infrastructure server list.

Please review server list using our REST API at: https://io.catchpoint.com/api/v2/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com

Dec 9, 11:46 EST
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Completed - The scheduled maintenance has been completed.
Dec 4, 16:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 14:15 EST
Scheduled - Catchpoint is adding new servers to our backend infrastructure.

Please review server list using our REST API at: https://io.catchpoint.com/api/v2/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com

Dec 4, 14:14 EST
Completed - The scheduled maintenance has been completed.
Dec 4, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 11:00 EST
Scheduled - Catchpoint will be performing datacenter maintenance on Wednesday, December 4th from 11:00 to 14:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Dec 4, 09:55 EST
Dec 3, 2024
Completed - The scheduled maintenance has been completed.
Dec 3, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:00 EST
Scheduled - Catchpoint is adding new servers to our backend infrastructure.

Please review server list using our REST API at: https://io.catchpoint.com/api/v2/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com

Dec 3, 13:48 EST
Completed - The scheduled maintenance has been completed.
Dec 3, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 12:05 EST
Scheduled - Catchpoint will be performing datacenter maintenance on Tuesday, December 3rd from 12:05 to 13:30 ET.

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Dec 3, 12:00 EST
Completed - The scheduled maintenance has been completed.
Dec 3, 11:55 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 EST
Scheduled - Catchpoint will be performing datacenter maintenance on Tuesday, December 3rd from 10:00 to 11:55 ET.

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Dec 2, 15:50 EST
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.