Catchpoint Systems
Backbone node Sydney, AU - Century Link ISP unplanned maintenance
Investigating - Catchpoint Backbone node Sydney, AU - Century Link have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 10, 18:39 EDT
LastMile node LM - Paris, FR - Orange ADSL unplanned maintenance
Identified - Catchpoint LastMile node LM - Paris, FR - Orange ADSL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 7, 05:41 EDT
Backbone node Seoul, KR – HCLC unplanned maintenance
Investigating - Catchpoint Backbone node Seoul, KR – HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 28, 11:03 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Denali Agent Rollout
Completed - Agent Roll out has been completed across all Backbone nodes.
Oct 14, 04:07 EDT
Update - Agent rollout has been now pushed to all china nodes.
Oct 4, 20:02 EDT
Update - Agent has been deployed to all EMEA and APAC Backbone nodes.
Oct 4, 06:13 EDT
Update - Agent has been deployed to all United States Backbone nodes.
Oct 2, 12:30 EDT
Update - Agent has been deployed to all Los Angeles and New York Backbone nodes.
Sep 27, 06:29 EDT
Update - Agent has been deployed to all Philadelphia,Seattle and Dallas Backbone nodes
Sep 25, 11:17 EDT
Update - Agent has been deployed to Dallas - Cogent and Philadelphia - Comcast Backbone nodes.
Sep 24, 07:15 EDT
Update - Agent has been deployed to Seattle - VZN Backbone node.
Sep 24, 06:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:23 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 06:22 EDT
Backbone node Tirana, AL - Abissnet unplanned maintenance
Resolved - This incident has been resolved.
Oct 14, 04:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 22:12 EDT
Investigating - Catchpoint Backbone node Tirana, AL - Abissnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 11, 15:09 EDT
Oct 12, 2019

No incidents reported.

Oct 11, 2019
Backbone node Melbourne, AU - Telstra ISP unplanned maintenance
Resolved - This incident has been resolved.
Oct 11, 10:47 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 07:09 EDT
Investigating - Catchpoint Backbone node Melbourne, AU - Telstra have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 10, 21:26 EDT
Oct 9, 2019
Backbone nodes Hamburg, DE - Kabel planned maintenance
Resolved - This incident has been resolved.
Oct 9, 11:07 EDT
Monitoring - The node have been updated with new IP addresses and ISP/ASN. This is due to changes at provider end.

If you have IP white-listing applied on your end please update with the corresponding new IP addresses in your network firewall(s) to match the new ones.

- Hamburg, DE - Kabel changed to Hamburg, DE - Vodafone
Old IP addresses: 24.134.101.177
New IP addresses: 176.94.78.50
Oct 9, 07:39 EDT
Investigating - Catchpoint Backbone node Hamburg, DE - Kabel will not run tests due to scheduled network maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available
Oct 9, 06:07 EDT
Backbone node Miami - XO IPv4 AND Miami - XO IPv6 ISP unplanned maintenance
Resolved - This instance has been resolved.
Oct 9, 01:21 EDT
Investigating - Catchpoint Backbone node Miami - XO IPv4 AND Miami - XO IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 7, 17:12 EDT
Oct 8, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019
Backbone nodes in Shenyang, Quanzhou, Kunming- CN - China Mobile unplanned maintenance
Resolved - This incident has been resolved.
Oct 5, 13:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 09:28 EDT
Investigating - Catchpoint Backbone nodes Shenyang, Quanzhou, Kunming- CN - China Mobile have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 5, 04:42 EDT
Oct 3, 2019
Backbone node Lima, Peru -Telefonica unplanned maintenance
Resolved - This incident has been resolved.
Oct 3, 12:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 17:06 EDT
Investigating - Catchpoint Backbone node Lima, Peru -Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 30, 15:37 EDT
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