Check out our Nodes Statuspage here ➜
Catchpoint Systems Services
All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Completed - The scheduled maintenance has been completed.
May 11, 18:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:02 EDT
Scheduled - Our next release, Taurus, will roll out on Tuesday, May 11 at 10:00 AM ET.

You will be able to access the Catchpoint portal (portal.catchpoint.com) throughout the rollout, and your tests will continue to run and collect data as they normally do.

The following short interruptions might affect some clients:

Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
The REST API will be unavailable for about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
As always, you can report any issues to Catchpoint Support via the Help Center or by emailing support@catchpoint.com.
May 10, 10:42 EDT
Resolved - The rollback is complete.

Engineering teams are investigating the issue with the new release and determining next steps.
May 11, 12:09 EDT
Identified - The issue has been identified and a fix is being implemented.
May 11, 12:01 EDT
Update - We have initiated a roll back of the Taurus release to remedy the login issue.
May 11, 12:01 EDT
Investigating - We’re actively investigating a login issue to the Catchpoint Portal, more updates to come.

Please contact us at support@catchpoint.com if you have any questions.
May 11, 11:41 EDT
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Resolved - This incident has been resolved.
May 6, 17:33 EDT
Monitoring - We’re monitoring an UltraDNS (Neustar) outage in North America, some of your test results might be impacted by this outage, for more information please go to the Neustar status page below.

https://www.home.neustar/ultradns-status

This is not a Catchpoint issue, this is informational only.

Please contact us at support@catchpoint.com if you have any questions.

Thanks.
May 6, 15:28 EDT
May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 23:12 EDT
Update - During the scheduled core data center network maintenance, the Catchpoint Portal experienced an unforeseen connectivity issue from 22:28 EDT to 22:46 EDT, the issue is now fixed and we’re monitoring the situation.

Please contact us at support@catchpoint.com if you have any questions.
May 5, 22:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:01 EDT
Scheduled - Catchpoint will be performing a network maintenance Wednesday, 2021 May 5th, from 21:00 EDT to 24:00 EDT at our core data in Las Vegas. We do not anticipate any client impact, all Catchpoint services will continue to function.

Please contact us at support@catchpoint.com if you have any questions.
Apr 28, 11:49 EDT
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.