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Catchpoint Systems Services
In progress - Maintenance is currently scheduled. We will provide updates as necessary.
Feb 12, 2026 - 11:00 EST
Scheduled - Catchpoint will be updating our backend infrastructure server list.

Please review server list using our REST API at: https://io.catchpoint.com/api/v4/commandcontrol, and add them to your whitelist.

For questions, please reach out to us at support@catchpoint.com

Feb 12, 2026 11:00-12:30 EST

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 EST
Scheduled - Our next release, Afterglow, will roll out on Tuesday, Jan 20, at 12:00 PM ET

The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:

- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.

- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.

During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.

Jan 16, 04:09 EST