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Catchpoint Systems Services

All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 11:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Saturday, June 21st from 11:00 to 14:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Jun 12, 12:53 EDT
Jun 20, 2025

No incidents reported.

Jun 19, 2025
Completed - The scheduled maintenance has been completed.
Jun 19, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 16:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Thursday, June 19th from 16:00 to 17:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Jun 19, 15:51 EDT
Resolved - This incident has been resolved.
Jun 19, 06:32 EDT
Update - We are continuing to monitor for any further issues.
Jun 19, 03:57 EDT
Update - We are continuing to monitor for any further issues.
Jun 19, 03:52 EDT
Monitoring - We have identified an issue with a subset of our backbone nodes which caused a data gap between 6:09 UTC to 6:49 UTC on June19th 2025.

Please find below the list of impacted nodes.

* Amsterdam, NL - TELIA
* Athens, GR - Cogent
* Atlanta, US - Level3 IPv6
* Atlanta, US - Zayo IPv6
* Auckland, NZ - Vocus
* Baghdad, IQ - EarthLink
* Batam, ID - PT Telekom IPv6
* Berlin, DE - Versatel IPv6
* Billings, US - Lumen IPv6
* Boston, US - VZN IPv6
* Brasilia, BR - EdgeUno
* Brasilia, BR - EdgeUno IPv6
* Bucharest, RO - RDS
* Chennai, IN - Vodafone IPv6
* Chicago, US - Level3 IPv6
* Chicago, US - Unitas IPv6
* Chicago, US - VZN IPv6
* Curitiba, BR - EdgeUno IPv6
* Dallas, US - NetActuate IPv6
* Dallas, US - Telia
* Frankfurt, DE - DTAG
* Frankfurt, DE - Verizon
* Kathmandu, NP - Data Hub
* La Paz, BO - EdgeUno
* La Paz, BO - EdgeUno IPv6
* Lima, PE - America Movil
* Marseille, FR - Orange
* Montevideo, UY - Claro IPv6
* Montreal, CA - IBM Cloud
* New York, US - Cogent IPv6
* New York, US - Equinix Metal IPV6
* New York, US - Unitas IPv6
* New York, US - Zayo IPv6
* Paris, FR - Equinix Metal
* Philadelphia, US - Crown Castle
* Philadelphia, US - Crown Castle IPv6
* Phoenix, US - Cox
* Phoenix, US - Lumen
* Portland, US - Lumen
* Porto Alegre, BR - EdgeUno
* Rio de Janeiro, BR - EdgeUno
* Rio de Janeiro, BR - EdgeUno IPv6
* San Francisco, US - Comcast
* San Juan, PR - EdgeUno IPv6
* Santiago, CL - Cirion IPv6
* Seoul, KR - LG
* Shenzhen, CN - Alicloud
* Tel Aviv, IL - Cellcom
* Toronto, CA - Equinix Metal IPV6
* Toronto, CA - IBM Cloud
* Toronto, CA - Lumen
* Toronto, CA - Lumen IPv6
* Toronto, CA - Rogers
* Washington DC, US - Equinix Metal IPV6
* Washington DC, US - Unitas
* Washington DC, US - Unitas Ipv6
* Washington DC, US - Zayo IPv6

Jun 19, 03:21 EDT
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Tuesday, June 17th from 13:00 to 14:00 ET

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Jun 17, 10:16 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 17:20 EDT
Investigating - We are currently aware of an issue preventing Catchpoint users from accessing the Help Center via the portal. In the meantime, you can still reach our support team through the https://support.catchpoint.com/hc/en-us/ or by emailing us directly at support@catchpoint.com.
Jun 12, 15:56 EDT
Completed - The scheduled maintenance has been completed.
Jun 12, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:30 EDT
Scheduled - Catchpoint will be performing datacenter maintenance on Thursday, June 12th from 11:30 to 12:30 ET.

No impact is expected.

Please contact us at support@catchpoint.com if you have any questions.

Jun 9, 14:27 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.