Catchpoint Systems
Wireless node Bangalore,IN-Idea4G unplanned maintenance
Investigating - Catchpoint Wireless node Bangalore,IN-Idea4G have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 24, 16:33 EDT
Backbone node London, UK - BT unplanned maintenance
Identified - Catchpoint Backbone node London, UK - BT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Dec 13, 22:57 EST

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Backbone Nodes Seattle, USA - Provider unplanned maintenance Mar 30, 14:00-16:00 EDT
Seattle data center provider will be performing unscheduled power work affecting Seattle backbone nodes on Monday, March 30th.

The timeframe for this interruption is between 2pm and 4pm ET. During this window, the nodes will be paused and will not be running tests.
Posted on Mar 26, 09:57 EDT
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Node Maintenance and ISP Change of Denver, US - XO to Denver, US - VZN
Completed - The scheduled maintenance has been completed.
Mar 26, 18:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 16:30 EDT
Scheduled - Catchpoint will be performing a network maintenance and upgrade on Denver, US - XO node on Thursday 3/26/20 between 4:30 pm - 6:30 pm EST. Node will be paused for the duration of the maintenance.

After the upgrade, node name will change to Denver, US – VZN and the ASN will change from 2828 to 701.

This change is a result of Verizon acquiring XO in 2017. We expect similar changes for the XO nodes in Miami and Boston. Dates will be published once confirmed.
Mar 19, 12:27 EDT
Wireless node Beijing, CN - China Unicom 4G unplanned maintenance
Resolved - This incident has been resolved.
Mar 26, 15:29 EDT
Investigating - Catchpoint Wireless node Beijing, CN - China Unicom 4G have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 24, 13:23 EDT
Backbone node Caracas, VE - IFX Networks unplanned maintenance
Resolved - This incident has been resolved.
Mar 26, 10:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 23:55 EDT
Investigating - Catchpoint Backbone node Caracas, VE - IFX Networks have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 25, 21:32 EDT
Niagara Agent Deployment
Completed - The scheduled maintenance is completed.
Mar 26, 09:11 EDT
Update - Agent deployment is completed.
Mar 26, 09:10 EDT
Update - Agent has been deployed to Last Mile and Wireless nodes.
Mar 26, 09:10 EDT
Update - Agent has been deployed to all Backbone nodes in China region
Mar 24, 01:32 EDT
Update - Agent has been deployed to all Backbone nodes in APAC region.
Mar 23, 11:35 EDT
Update - Agent has been deployed to all Backbone nodes in Europe.
Mar 19, 14:47 EDT
Update - Agent has been deployed to all Backbone nodes in the Americas.
Mar 19, 09:32 EDT
Update - Agent has been deployed to all United States Backbone nodes.
Mar 18, 10:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:00 EDT
Scheduled - We will be deploying the latest Niagara agent to public nodes that fixes issues with instant tests.
Mar 18, 09:58 EDT
Mar 24, 2020
Backbone Node “New York, US – VZN” - ISP Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 17:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 16:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 12:52 EDT
Scheduled - New York data center provider will be performing unscheduled ISP work affecting Backbone Node “New York, US – VZN” on Tuesday, March 24, 2020.

The timeframe for this interruption is between 4:30pm and 7:30pm ET. During this window, the node will be paused and will not be running tests.
Mar 23, 14:37 EDT
Backbone node Samara, RU - Beeline unplanned maintenance
Resolved - This incident has been resolved.
Mar 24, 07:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 21:54 EDT
Investigating - Catchpoint Backbone node Samara, RU - Beeline has been paused due to unplanned maintenance at the provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 23, 19:22 EDT
Backbone node Dar es Salaam, TZ - Aptus ISP unplanned maintenance
Resolved - This incident has been resolved.
Mar 24, 01:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 04:25 EDT
Investigating - Catchpoint Backbone node Dar es Salaam, TZ - Aptus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 22, 06:45 EDT
Backbone nodes Frankfurt, DE - Telia maintenance
Resolved - This incident has been resolved.
Mar 24, 01:01 EDT
Investigating - Catchpoint Backbone nodes Frankfurt, DE - Telia will not run tests due to a scheduled network maintenance.
Mar 23, 21:50 EDT
Mar 23, 2020
Backbone node London, UK - NTT - IPV6 unplanned maintenance
Resolved - This incident has been resolved.
Mar 23, 15:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 05:12 EDT
Investigating - Catchpoint Backbone node London, UK - NTT - IPV6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 22, 21:54 EDT
Backbone node Yangzhou, CN - China Unicom ISP unplanned maintenance
Resolved - This incident has been resolved.
Mar 23, 14:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 01:42 EDT
Investigating - Catchpoint Backbone node Yangzhou, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 22, 06:43 EDT
Backbone node Bangalore, IN - Jio unplanned maintenance
Resolved - This incident has been resolved.
Mar 23, 00:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 13:19 EDT
Investigating - Catchpoint Backbone node Bangalore, IN - Jio have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 20, 07:50 EDT
Mar 21, 2020

No incidents reported.

Mar 20, 2020
Backbone node Mumbai, IN - Vodafone unplanned maintenance
Resolved - This incident has been resolved.
Mar 20, 20:53 EDT
Update - We are continuing to monitor for any further issues.
Mar 20, 07:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 19:56 EDT
Investigating - Catchpoint Backbone node Mumbai, IN - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 19, 16:08 EDT
Backbone node Delhi, IN - Reliance unplanned maintenance
Resolved - This incident has been resolved.
Mar 20, 20:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 09:28 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 20, 07:48 EDT
Backbone node Los Angeles, US - Comcast & Los Angeles, US - Comcast IPv6 unplanned maintenance
Resolved - This incident has been resolved.
Mar 20, 20:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 13:38 EDT
Investigating - Catchpoint Backbone nodes Los Angeles, US - Comcast & Los Angeles, US - Comcast IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 19, 07:29 EDT
Mar 19, 2020
Backbone node London, UK - BT IPv6 planned maintenance
Resolved - This incident has been resolved.
Mar 19, 20:27 EDT
Monitoring - The node is back online. The IPV6 address on the node have been changed as below.

Old IP address : 2a00:2381:17aa:0:3951:12e0:11e2:2a82 and 2a00:2381:17aa:0:a557:25b8:a50d:a1a4
New Ip address : 2A00:2381:17AA:100::2 and 2A00:2381:17AA:100::3
Mar 19, 06:11 EDT
Identified - Catchpoint Backbone node London, UK - BT IPv6 have been paused due to an hardware issue identified during the planned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 16, 08:05 EDT
Backbone node Ahmedabad, IN-Reliance unplanned maintenance
Resolved - This incident has been resolved.
Mar 19, 06:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 23:35 EDT
Investigating - Catchpoint Backbone node Ahmedabad, IN-Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 16, 10:41 EDT
Backbone node Bruges, BE - M247 unplanned maintenance
Resolved - This incident has been resolved.
Mar 19, 06:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 23:38 EDT
Investigating - Catchpoint Backbone node Bruges, BE - M247 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 18, 20:39 EDT
Mar 18, 2020
Backbone node Shantou, CN - China Unicom unplanned maintenance
Resolved - This incident has been resolved.
Mar 18, 13:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 04:10 EDT
Investigating - Catchpoint Backbone node Shantou, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 18, 02:05 EDT
Backbone node Lima, PE -Telefonica unplanned maintenance
Resolved - This incident has been resolved.
Mar 18, 13:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 04:37 EDT
Investigating - Catchpoint Backbone node Lima, PE -Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 18, 04:10 EDT
Mar 17, 2020
Backbone node Hamburg, DE - Vodafone unplanned maintenance
Resolved - This incident has been resolved.
Mar 17, 01:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 07:03 EDT
Investigating - Catchpoint Backbone node Hamburg, DE - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 14, 13:06 EDT
Mar 16, 2020
Backbone node Amsterdam, NL - Softlayer unplanned maintenance
Resolved - This incident has been resolved.
Mar 16, 12:23 EDT
Investigating - Catchpoint Backbone node Amsterdam, NL - Softlayer have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 16, 11:57 EDT
Backbone nodes London, UK - BT IPv6 maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 06:30 EDT
Scheduled - Catchpoint Backbone nodes London, UK - BT IPv6 will not run tests due to a scheduled network maintenance.

After the maintenance the IPv6 Address on the nodes will be changed as below:

Old IP address : 2a00:2381:17aa:0:3951:12e0:11e2:2a82 and 2a00:2381:17aa:0:a557:25b8:a50d:a1a4
New Ip address : 2A00:2381:17AA:100::2 and 2A00:2381:17AA:100::3
Mar 16, 06:15 EDT
Mar 15, 2020

No incidents reported.

Mar 14, 2020
Backbone node Amsterdam, NL - Level3 unplanned maintenance
Resolved - This incident has been resolved.
Mar 14, 07:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 06:34 EDT
Investigating - Catchpoint Backbone node Amsterdam, NL - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Mar 12, 20:43 EDT
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