Monitoring - We identified an issue affecting run rate on a subset of Enterprise Nodes starting October 28, 2026, at 20:05 UTC resulting in delayed test execution for impacted nodes. We deployed a fix and normal operations were restored on October 29, 2026, at 02:55 UTC. The issue is now resolved, and we are continuing to monitor.
Oct 29, 2026 - 00:00 EDT
The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Portal
Operational
Instant Test
Operational
Real User
Operational
Alerting
Operational
Data Pull API
Operational
Data Push API
Operational
Alerting API
Operational
Application Data
Operational
Catchpoint Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 29, 2026
Unresolved incident: Reduced Run Rate on a Subset of Enterprise Nodes.
Completed -
The scheduled maintenance has been completed.
Oct 28, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 12:00 EDT
Scheduled -
Our next release, Oberon, will roll out on Wednesday, October 28, at 12:00 PM ET
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
Oct 28, 07:09 EDT
Completed -
The scheduled maintenance has been completed.
Oct 21, 12:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:30 EDT
Scheduled -
Catchpoint will be performing scheduled maintenance on Catchpoint Backbone and Cloud Nodes hosted on Google Cloud on Wednesday, October 21st from 4:30 AM to 12:30 PM EDT.
No service impact is expected during this maintenance window.