Catchpoint Systems
Investigating - Catchpoint Backbone node Berlin, DE - Versatel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 24, 13:45 EDT
Update - Wallaman hotfix agent patch has been deployed to all China Backbone nodes.
May 22, 19:49 EDT
Update - Wallaman hotfix agent patch has been deployed on all the Cloud nodes.
May 22, 10:53 EDT
Update - Wallaman hotfix agent patch has been deployed to all EMEA & APAC backbone nodes.
May 22, 10:37 EDT
Update - Wallaman Hotfix release update is now completed for all USEast & USWest nodes.
May 21, 07:02 EDT
Update - Wallaman Hotfix release update is now completed for rest of Philadelphia, Seattle and Dallas nodes.
May 19, 03:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:28 EDT
Scheduled - Wallaman agent patch has been deployed to Philadelphia, US - Comcast IPv4 and IPv6, Seattle, US - VZN IPv4 and IPv6, Dallas, US - Cogent IPv4 and IPv6 nodes.
Investigating - Catchpoint Backbone node Ahmedabad, IN-Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 22, 06:08 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Jio have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 21, 22:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 13:04 EDT
Investigating - Catchpoint Backbone node Bangalore, IN - Tata have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 21, 08:51 EDT
Investigating - Catchpoint Backbone node Milan, IT - Level3 and Milan, IT - Level3 - IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 19, 04:34 EDT
Identified - Beijing, CN - China Mobile 4G have been unpaused and the provider is working on Unicom 4G node to fix the issue.
May 12, 05:36 EDT
Investigating - Catchpoint Wireless nodes Beijing, CN - China Unicom 4G & Beijing, CN - China Mobile 4G have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 24, 10:43 EDT
Update - We are continuing to investigate this issue.
Apr 13, 18:51 EDT
Update - We are continuing to investigate this issue.
Apr 10, 03:16 EDT
Investigating - We are currently investigating this issue.
Apr 9, 00:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 14:00 EDT
Investigating - Catchpoint Backbone node Singapore, SG - StarHub have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Apr 8, 01:38 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, 5-26-2020 between 12:00pm and 12:30 PM EST, Backbone node “Las Vegas, US - Level3” will be undergoing a maintenance to upgrade the operating system and network circuit.

During this period the node will be paused for up to 10 minutes.

After the upgrade, some metrics will vary slightly due to operating system changes.
Posted on May 20, 17:08 EDT
New York data center provider will be performing ISP work affecting Backbone Nodes “New York, US – VZN” on Thursday, May 28, 2020.

The timeframe for this interruption is Thursday, May 28th from 5 to 7pm ET.
During this window, the node will be paused and will not be running tests.

After the maintenance, IP addresses for the nodes will change as follows:
IPv4: 152.179.100.84/30
IPv6: 2600:0802:0470::0/48
Posted on May 21, 16:46 EDT
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

Unresolved incident: Backbone node Berlin, DE - Versatel ISP unplanned maintenance.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 12:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 11:46 EDT
Scheduled - Catchpoint have deployed new nodes to the following locations.

Santiago, CL - Entel
May 22, 11:45 EDT
May 21, 2020
Resolved - This incident has been resolved.
May 21, 13:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 12:42 EDT
Investigating - Catchpoint Backbone node Accra, GH - Web4Africa have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 20, 06:47 EDT
Resolved - This incident has been resolved.
May 21, 13:00 EDT
Update - We are continuing to monitor for any further issues.
May 19, 12:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 12:31 EDT
Investigating - Catchpoint Backbone node Madrid, ES - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 19, 06:47 EDT
May 20, 2020
Resolved - This incident has been resolved.
May 20, 13:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 04:31 EDT
Investigating - Catchpoint Backbone node Hong Kong, HK - PCCW have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 16, 03:49 EDT
Resolved - This incident has been resolved.
May 20, 13:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 05:03 EDT
Investigating - Catchpoint Backbone node Salt Lake City, US - Comcast IPv4 and Salt Lake City, US - Comcast IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 20, 02:36 EDT
Resolved - This incident has been resolved.
May 20, 13:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 08:38 EDT
Investigating - Catchpoint Backbone node Bangalore, IN - Tata have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 20, 04:43 EDT
May 19, 2020
Resolved - This incident has been resolved.
May 19, 06:30 EDT
Investigating - Catchpoint Backbone node Milan, IT - Telia - IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 19, 04:36 EDT
Resolved - This incident has been resolved.
May 19, 04:36 EDT
Investigating - Catchpoint Backbone node Tehran, IR - ParsOnline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 18, 22:33 EDT
May 18, 2020
Resolved - This incident has been resolved.
May 18, 19:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 03:59 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Jio have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 17, 22:05 EDT
Completed - The scheduled maintenance has been completed.
May 18, 03:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:05 EDT
Scheduled - Catchpoint have deployed new nodes to the following locations.

- New York, US - AT&T
- New York, US - AT&T IPv6
May 18, 03:01 EDT
May 17, 2020
May 16, 2020
Resolved - This incident has been resolved.
May 16, 09:27 EDT
Identified - Catchpoint Backbone & BGP nodes below will not run tests due to a scheduled network maintenance.

Minneapolis, US - CenturyLINK
Minneapolis, US - CenturyLink IPv6
Minneapolis, US - Comcast
Minneapolis, US - Comcast IPv6
Minneapolis, US - Level3
Minneapolis, US - Level3 IPv6
Minneapolis, US - Zayo
Minneapolis, US - Zayo IPv6
Minneapolis - CenturyLink BGP
May 16, 08:22 EDT
Completed - The scheduled maintenance is complete.
May 16, 08:30 EDT
Update - Our datacenter provider experienced some issues that caused some delayed alerting and data, which has recovered now. We are actively working with our provider on the issue.
May 16, 06:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:00 EDT
Scheduled - Our core datacenter provider will be performing scheduled network maintenance on Saturday, 5-16-2020 between 5:00 to 8:00 AM EST.
During this period, we expect some brief connectivity outages impacting:
- the Catchpoint Portal and API services;
- possible delays to alerts and reporting

We do not expect any major issues during the maintenance and tests will continue to run and collect data without issue.
All updates will be posted on Catchpoint’s Statuspage here. If you have any questions, please open a support ticket with us at support@catchpoint.com.
May 8, 10:01 EDT
Completed - The scheduled maintenance has been completed.
May 16, 08:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:06 EDT
Scheduled - We are extending the maintenance here (https://status.catchpoint.com/incidents/v6h4ls89qspb) by 30 minutes.
May 16, 08:05 EDT
May 15, 2020
Resolved - This incident has been resolved.
May 15, 13:30 EDT
Investigating - Catchpoint Backbone nodes Philadelphia, US - Cogent will not run tests due to a scheduled network maintenance.
May 15, 12:47 EDT
Resolved - This incident has been resolved.
May 15, 01:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 09:26 EDT
Investigating - Catchpoint Backbone node Novosibirsk, RU - Er-Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 14, 06:34 EDT
Resolved - This incident has been resolved.
May 15, 01:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 12:58 EDT
Investigating - Catchpoint Backbone node Gaza, PS - PalTel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 14, 08:45 EDT
Resolved - This incident has been resolved.
May 15, 01:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 19:38 EDT
Investigating - Catchpoint Backbone node Chicago, US - AT&T & Chicago, US - AT&T IPV6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 11, 05:48 EDT
May 14, 2020
May 13, 2020
Resolved - This incident has been resolved.
May 13, 18:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 11:50 EDT
Investigating - Catchpoint Backbone node Rio de Janeiro, BR - Data Corpore have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 13, 07:35 EDT
Resolved - This incident has been resolved.
May 13, 18:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 13:13 EDT
Investigating - Catchpoint Backbone node Samara, RU - Beeline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 13, 04:21 EDT
Resolved - These wireless nodes have been decomissioned.

New York, US - VZN 3G
Boston, US - VZN 3G
Los Angeles, US - VZN 3G
May 13, 11:26 EDT
Resolved - This incident has been resolved.
May 13, 04:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 20:55 EDT
Investigating - Catchpoint Backbone node Novosibirsk, RU - Megafon have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 12, 17:10 EDT
May 12, 2020
Resolved - This incident has been resolved.
May 12, 20:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 17:00 EDT
Investigating - Catchpoint Backbone node Accra, GH - Web4Africa have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 12, 07:25 EDT
Resolved - This incident has been resolved.
May 12, 05:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 20:32 EDT
Investigating - Catchpoint Backbone node Cordoba, AR - NSS have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 10, 11:12 EDT
Resolved - This incident has been resolved.
May 12, 05:34 EDT
Investigating - Catchpoint Wireless node Beijing, CN - China Telecom 4G have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 6, 23:33 EDT
May 11, 2020
Resolved - This incident has been resolved.
May 11, 05:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 12:15 EDT
Investigating - Catchpoint Backbone node Tirana, AL - Abissnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 8, 12:08 EDT
Resolved - This incident has been resolved.
May 11, 05:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 16:11 EDT
Investigating - Catchpoint Backbone node Berlin, DE - Versatel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
May 10, 11:10 EDT