The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Our next release, Eclipse, will roll out on Wednesday, March 26, at 12:00 PM ET.
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com. Posted on
Mar 19, 2025 - 14:01 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 EDT
Scheduled -
Due to provider emergency maintenance, a subset of US-EAST region historical capture data won't be accessible on Tuesday, March 18th from 2am to 6am ET.
Live capture data will continue to work as expected.
Please contact us at support@catchpoint.com if you have any questions.
Mar 17, 16:15 EDT
Resolved -
We have identified and resolved an issue with one of our RUM data collectors. While there was no major impact, you may notice a slight dip in RUM traffic between 05:20pm and 06:45pm UTC.
Mar 13, 15:18 EDT