The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Completed -
The scheduled maintenance has been completed.
Aug 12, 15:55 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 13:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 12, 09:53 EDT
Scheduled -
Our Gullfoss release was originally scheduled to roll out on Wednesday, 8/5/2020. Due to some unforeseen issues with one of the features and the impact on the performance of the application, we decided to postpone the roll-out and have our teams resolve the issue. The new release date is next Wednesday, 8/12/2020. We're sorry for any inconvenience, but we think you'll find it's worth the wait!
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout. During this time, you might encounter the following: • Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications. • The REST API will experience a short downtime of about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
Don’t worry! The test-monitoring infrastructure will continue to run tests and collect data. During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Aug 5, 16:50 EDT
Completed -
The scheduled maintenance has been completed.
Aug 10, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 15:00 EDT
Scheduled -
Catchpoint will be performing a planned maintenance on our storage arrays in their data center on Monday, August 10th from 3:00pm EDT to 5:00pm EDT. No impact is expected, and Catchpoint Portal will be fully functional during this time.
Completed -
The scheduled maintenance has been completed.
Aug 1, 14:58 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 12:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 24, 15:35 EDT
Scheduled -
On Saturday, August 1st, Catchpoint will be performing a planned database maintenance from 12:00 pm – 3:00 pm EDT.
During this time the Catchpoint Portal and REST API will be in read-only mode. You will be able to access and view data, but not create, modify, or delete objects such as tests or contacts.
Please note that our test-monitoring infrastructure will continue to run tests and collect data.
For any questions, please contact Support.
Jul 24, 14:20 EDT