Catchpoint Systems
Identified - Catchpoint LastMile node LM - Paris, FR - Orange ADSL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 7, 05:41 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:45 EST
Scheduled - Catchpoint have deployed new nodes to the following locations.

- Mumbai, IN - Jio
Nov 14, 06:43 EST
Nov 13, 2019
Resolved - IP been updated for
Node name- Nuremberg, DE - Vodafone
Old IP addresses: 24.134.75.73
New IP addresses: 24.134.157.141
Nov 13, 11:05 EST
Identified - The following node will be updated with new IP addresses. This is due to changes at provider end.

If you have IP white-listing applied on your end please update with the corresponding new IP addresses in your network firewall(s) to match the new ones

- Node name- Nuremberg, DE - Vodafone
Old IP addresses: 24.134.75.73
New IP addresses: 24.134.157.141
Nov 13, 08:28 EST
Nov 12, 2019
Resolved - Occasionally Catchpoint Systems will shut down a node in a region. This decision is made only when the availability of the service has significantly degraded and the provider cannot offer a stable solution.

As of 12-Nov-2019, the Athens, GR - Otenet node in Greece will be shut down. Please use this opportunity to retarget tests from this node to any of our other nodes based in Greece. For a full list please see our NodeMap.
Nov 12, 09:47 EST
Investigating - Catchpoint Backbone node Athens, GR - Otenet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 27, 21:50 EDT
Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 11:35 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 05:48 EST
Investigating - Catchpoint Backbone node Novosibirsk, RU - MTS have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 11, 01:17 EST
Resolved - This incident has been resolved.
Nov 11, 06:07 EST
Update - We are continuing to investigate this issue.
Nov 11, 04:12 EST
Investigating - Catchpoint LastMile node LM - Chennai IN - BSNL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 11, 02:29 EST
Resolved - The issue has been resolved. Below are the new IP addresses of the node:
- 47.74.35.129
- 47.74.40.27
Nov 11, 05:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 19:45 EST
Investigating - Catchpoint Backbone nodesTokyo, JP - Alicloud will not run tests due to a scheduled network maintenance.
Nov 7, 07:39 EST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - This incident has been resolved.
Nov 7, 02:30 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 00:20 EST
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 6, 21:26 EST
Resolved - This incident has been resolved.
Nov 7, 02:26 EST
Investigating - Catchpoint Backbone node Tokyo, JP - Alicloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 6, 12:07 EST
Nov 6, 2019
Resolved - This incident has been resolved.
Nov 6, 21:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 21:24 EST
Investigating - Catchpoint Backbone node Tirana, AL - Abissnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 4, 20:55 EST
Resolved - This incident has been resolved.
Nov 6, 21:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 22:31 EST
Investigating - Catchpoint Backbone node Harbin, CN - China Mobile have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 5, 17:11 EST
Resolved - This incident has been resolved.
Nov 6, 21:13 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 08:59 EST
Investigating - Catchpoint Backbone node Cordoba, AR - NSS, South America have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 6, 08:10 EST
Resolved - This incident has been resolved.
Nov 6, 11:10 EST
Investigating - Catchpoint Backbone node Cordoba, AR - NSS, South America have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Nov 6, 02:45 EST
Nov 3, 2019

No incidents reported.

Nov 2, 2019
Resolved - This incident has been resolved.
Nov 2, 04:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 08:37 EDT
Investigating - Catchpoint Backbone node Seoul, KR – HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sep 28, 11:03 EDT
Resolved - This incident has been resolved.
Nov 2, 04:17 EDT
Investigating - Catchpoint Backbone node Shanghai, CN - Cernet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 31, 02:26 EDT
Nov 1, 2019

No incidents reported.

Oct 31, 2019
Resolved - This incident has been resolved.
Oct 31, 03:47 EDT
Investigating - Catchpoint Backbone node Cordoba, AR - NSS, South America have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Oct 27, 21:53 EDT