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Catchpoint Systems Services
All Systems Operational

About This Site

The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Application Data ? Operational
Catchpoint Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 1, 2023

No incidents reported today.

May 31, 2023
Resolved - On May 31st between 18:53 to 19:46 EST, we detected and fixed a minor RUM and Workforce Experience data collection issue, impacting a subset of customers in the Central US, West US and South America regions. During this time, a small amount of data was lost.

Please reach out to support@catchpoint.com for any questions.

May 31, 19:00 EDT
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Resolved - This incident has been resolved.
May 25, 18:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 14:19 EDT
Identified - We identified the issue to be specific to Enterprise nodes that are running an out-of-date agent version.
May 25, 13:32 EDT
Investigating - We are investigating an issue where a subset of Enterprise nodes are not running tests as expected, starting at 10 AM ET.
May 25, 12:49 EDT
Resolved - This incident has been resolved.
May 25, 11:48 EDT
Investigating - While deploying a new Chrome version (108) to a subset of cloud nodes, an incorrect configuration caused some Chrome tests to run on the newly deployed version instead of the intended version, the issue started at 9:30 AM EST and we deployed a fix at 11:30 AM EST.

Please contact us at support@catchpoint.com if you have any questions.

May 25, 11:47 EDT
May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 07:00 EDT
Scheduled - We will be undergoing an emergency maintenance for the Catchpoint API (io.catchpoint.com). Users may experience a brief interruption during the maintenance.

Please reach out to support@catchpoint.com if there are any questions.

May 22, 13:07 EDT
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.