Monitoring - Our provider have deployed a fix and we are now monitoring.
Aug 11, 07:56 EDT
Investigating - We are investigating intermittent connection issues to our core data center. We are working with our provider to investigate. There might be intermittent slowness or connection timeout.
Aug 11, 07:45 EDT
The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Catchpoint will be performing a planned maintenance at our Las Vegas datacenter on Wednesday, August 17th 1:00PM to 2:00PM ET. All Catchpoint services will continue to operate during the maintenance. For questions, please reach out to us at support@catchpoint.com. Posted on
Aug 11, 16:02 EDT
Resolved -
This incident has been resolved.
Aug 10, 14:58 EDT
Monitoring -
We have set Chrome 97 as the Chrome Preview version. It has been deployed to all public nodes, so tests set as 'Preview' will begin using it immediately. Enterprise Node customers can request for Chrome 97 to be pushed to their nodes by opening a ticket with Catchpoint Support. We will promote this version to be the Chrome Stable version soon, see here (https://support.catchpoint.com/hc/en-us/articles/360001241291) for more information.
Apr 8, 17:30 EDT
Resolved -
This incident has been resolved.
Aug 10, 14:55 EDT
Investigating -
We are investigating a connectivity issue with the system that captures and stores HTTP Headers and Screenshot data in China region. During this time it intermittently failed to capture the headers and screenshots.
We have re-routed traffic of such data and working with our provider to troubleshoot the issue. All other test performance data was captured and the rest of the systems worked properly.
Jun 20, 10:31 EDT