The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Resolved -
This incident has been resolved.
May 12, 09:17 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 11, 17:57 EDT
Identified -
We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information.
Please contact us at support@catchpoint.com if you need any further assistance or information.
May 11, 16:04 EDT
Resolved -
This incident has been resolved.
May 11, 03:02 EDT
Monitoring -
A fix was implemented around 11:46 UTC for the issue. Data collection and test execution have resumed, and we are continuing to monitor the services.
May 8, 08:12 EDT
Investigating -
We are currently investigating an issue affecting nodes in the APAC region (excluding China) that began around 11:20 UTC. Impacted nodes may not be running tests as expected. Our team is actively working to resolve the issue and restore normal operations.
May 8, 07:53 EDT
Resolved -
This incident has been resolved.
Apr 30, 05:46 EDT
Monitoring -
We identified an issue that affected a small number of users and API requests, impacting data loading on Record, Smartboard, and the REST API between 10:07 and 10:17 ET. A fix has been deployed and the issue is now resolved. We are continuing to monitor the system to ensure stability.
Apr 29, 10:39 EDT