The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Resolved -
This Incident is now resolved and all the nodes are now paused.
Jun 28, 22:06 EDT
Update -
We have completed the unpausing of all Sydney and Melbourne monitoring nodes, and they are now fully operational.
The remaining nodes in Adelaide, Brisbane, and Perth are scheduled to be unpaused next week. We'll provide another update once complete.
Thank you for your patience as we continue to restore service across the remaining locations.
Jun 26, 12:23 EDT
Investigating -
We are currently investigating an issue affecting backbone nodes in Australia. All other nodes are operating normally.
We are working with our regional providers to resolve the issue as quickly as possible and will provide updates as they become available.
Jun 22, 15:57 EDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:00 EDT
Scheduled -
Our next release, Miranda, will roll out on Tuesday, June 16, at 12:00 PM ET
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
Jun 11, 14:01 EDT