Catchpoint Systems
Investigating - Catchpoint Backbone node Kiev, UA - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 17, 16:55 EDT

About This Site

The Service Status Page are where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.

Portal Operational
Instant Test Operational
Real User ? Operational
Alerting Operational
Data Pull API Operational
Data Push API Operational
Alerting API Operational
Nodes - North America Operational
Nodes - South America Operational
Nodes - Europe Operational
Nodes - Africa & Middle East Operational
Nodes - APAC Operational
Application Data ? Operational
Catchpoint Help Center Operational
Individual Node Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2019
Resolved - This incident has been resolved.
Jul 19, 00:27 EDT
Investigating - Catchpoint Backbone node Ningbo, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 18, 17:23 EDT
Jul 18, 2019
Resolved - This incident has been resolved.
Jul 18, 16:36 EDT
Investigating - Catchpoint Backbone node Guiyang, CN - China Mobile have been paused due to unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 18, 03:52 EDT
Completed - The scheduled maintenance has been completed.
Jul 18, 03:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:40 EDT
Scheduled - LastMile node LM - New York, NY - VZN FIOS have been moved to Spectrum ISP due to change in ISP at provider end.
Jul 18, 03:37 EDT
Resolved - This incident has been resolved.
Jul 18, 03:47 EDT
Investigating - Catchpoint Backbone node Nanjing, CN - China Unicom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 17, 15:06 EDT
Completed - The scheduled maintenance has been completed.
Jul 18, 03:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:36 EDT
Scheduled - Catchpoint have deployed new node to the following locations.

- Mexico City, MX - Claro
Jul 18, 03:33 EDT
Jul 17, 2019
Resolved - This incident has been resolved.
Jul 17, 02:53 EDT
Investigating - Catchpoint Backbone node Queretaro, MX - Axtel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 12, 20:00 EDT
Jul 16, 2019
Completed - The scheduled maintenance has been completed.
Jul 16, 13:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:58 EDT
Scheduled - The Kilimanjaro release will roll out tomorrow, Tuesday, July 16, 2019 at 09:30 AM EDT.
Jul 15, 09:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:30 EDT
Scheduled - The Kilimanjaro release will roll out on Monday, July 15, 2019 at 09:30 AM EDT.

The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout. During this time, you might encounter the following:
• Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
• The REST API will experience a short downtime of about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.

Don’t worry! The test-monitoring infrastructure will continue to run tests and collect data. During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Jul 9, 12:27 EDT
Resolved - This incident has been resolved.
Jul 16, 03:43 EDT
Investigating - Catchpoint Backbone node Jakarta, ID - PT Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 9, 15:59 EDT
Jul 15, 2019
Resolved - This incident has been resolved.
Jul 15, 19:49 EDT
Identified - Catchpoint Backbone nodes Harbin, CN - China Mobile will not run tests due to a scheduled network maintenance.
Jul 15, 02:58 EDT
Resolved - This incident has been resolved.
Jul 15, 17:53 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 14, 00:53 EDT
Jul 13, 2019

No incidents reported.

Jul 12, 2019
Completed - The Scheduled Maintenance has been completed and the IP address of the node has been changed to 113.6.252.148.
Jul 12, 03:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 02:15 EDT
Scheduled - Catchpoint Backbone nodes Harbin, CN - China Unicom will not run tests due to a scheduled network maintenance.
Jul 12, 02:14 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 02:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 02:39 EDT
Scheduled - Catchpoint have deployed new node to the following location.

- Mexico City, MX - Transtelco
Jul 12, 02:37 EDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - This incident has been resolved.
Jul 10, 10:15 EDT
Investigating - Catchpoint Backbone node Nairobi, KE - Angani have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 4, 10:16 EDT
Resolved - This incident has been resolved.
Jul 10, 02:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 12:04 EDT
Investigating - Catchpoint Wireless node Bangalore,IN-Jio4G has been paused due to unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 8, 06:45 EDT
Jul 9, 2019
Resolved - This incident has been resolved.
Jul 9, 00:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 18:13 EDT
Investigating - Catchpoint Backbone node Delhi, IN - Reliance have been paused due to unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Jul 7, 21:52 EDT
Jul 6, 2019

No incidents reported.

Jul 5, 2019
Completed - The scheduled maintenance has been completed.
Jul 5, 09:12 EDT
Update - Agent has been deployed to all LastMile and Wireless Nodes
Jul 4, 02:42 EDT
Verifying - Agent has been deployed to all EU, APAC & China Backbone Nodes
Jun 25, 07:34 EDT
Update - Agent has been deployed to all North & South America Backbone Nodes
Jun 14, 06:00 EDT
Update - Agent has been deployed to all Los Angeles Backbone nodes.
Jun 12, 17:49 EDT
Update - Agent has been deployed to all New York Backbone nodes.
Jun 12, 17:16 EDT
Update - Agent has been deployed to all Philadelphia, Dallas and Seattle Backbone nodes.
Jun 12, 16:45 EDT
Update - Agent has been deployed to Philadelphia - Comcast, Dallas - Cogent and Seattle - VZN Backbone nodes.
Jun 11, 11:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 11:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 10:54 EDT