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Catchpoint Systems Services

Unexpected downtime for Catchpoint Portal

Incident Report for Catchpoint Systems Services Page

Resolved

We identified a hardware issue during the time of outage, which has been rectified. We are working with the provider to prevent any further issues.
Posted Nov 27, 2019 - 10:03 EST

Update

The Portal was unavailable from 13:03-13:20 ET and the API was unavailable from 13:03-13:06 ET.

The Portal and API is fully available again. Note there was no impact to test data and alerts during the outage. We are still investigating the root cause.
Posted Nov 25, 2019 - 13:34 EST

Investigating

We are aware of downtime for the Catchpoint Portal and are currently investigating the issue.
Posted Nov 25, 2019 - 13:17 EST
This incident affected: Portal.
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