Slowness in loading Screenshot and Filmstrip in the Catchpoint Portal

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Catchpoint Systems Services

Incident Report for Catchpoint Systems Services Page

Resolved

This incident has been resolved.

Posted Jan 20, 2025 - 10:05 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2025 - 08:23 EST

Investigating

We are currently investigating an issue causing slowness when accessing screenshots and filmstrip within the Records section of the Portal.

Please be assured that our team is actively identifying the cause and working diligently to implement a resolution as quickly as possible.

Posted Jan 20, 2025 - 08:10 EST

This incident affected: Portal and Instant Test.

h6 { text-align:center; font-weight: bold; position: absolute; left: 550px; top: 210px; } Check out our Nodes Statuspage here ➜

Check out our Nodes Statuspage here ➜