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Catchpoint Systems Services

Catchpoint Email Service Impacted Issue due to blocklist services.

Incident Report for Catchpoint Systems Services Page

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 02:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2025 - 14:22 EDT

Investigating

We are currently investigating this issue.
Posted Aug 25, 2025 - 12:14 EDT

Update

We have temporarily paused Catchpoint’s email services including email-based alerts as part of ongoing troubleshooting. Customers will continue to receive alerts via webhooks. Our team is working to restore email services at the earliest.
Posted Aug 25, 2025 - 12:05 EDT

Monitoring

We have investigated and resolved an issue impacting Catchpoint’s email services due to some blocklist services. This may have affect the delivery of alert emails and other system-generated communications.
Posted Aug 25, 2025 - 11:55 EDT
This incident affected: Alerting.
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